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    • Quality Management

    Quality Management Courses Online

    Study quality management for continuous improvement. Learn about quality management systems, ISO standards, and total quality management.

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    Explore the Quality Management Course Catalog

    • D

      Dartmouth College

      Strategic Leadership: Impact, Change, and Decision-Making

      Skills you'll gain: Decision Making, Creativity, Talent Management, Communication, Innovation, Strategic Decision-Making, Personal Development, Curiosity, Professional Networking, Collaboration, Organizational Effectiveness, Team Motivation, Self-Awareness, Crisis Management, Strategic Leadership, Business Leadership, Leadership, Emotional Intelligence, Organizational Leadership, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      607 reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      Macquarie University

      Excel Skills for Business: Essentials

      Skills you'll gain: Microsoft Excel, Data Visualization, Spreadsheet Software, Excel Formulas, Data Management, Data Entry, Productivity Software

      4.9
      Rating, 4.9 out of 5 stars
      ·
      50K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of California, Davis

      Learn SQL Basics for Data Science

      Skills you'll gain: Data Governance, Presentations, Data Cleansing, Feature Engineering, SQL, Apache Spark, A/B Testing, Distributed Computing, Descriptive Statistics, Data Lakes, Data Quality, Data Storytelling, Data Analysis, Peer Review, Exploratory Data Analysis, Data Manipulation, Data Pipelines, Databricks, Database Design, Query Languages

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17K reviews

      Beginner · Specialization · 3 - 6 Months

    • R

      Rutgers the State University of New Jersey

      Supply Chain Operations

      Skills you'll gain: Lean Six Sigma, Lean Manufacturing, Process Improvement, Operations Management, Production Process, Six Sigma Methodology, Operational Efficiency, Quality Improvement, Kanban Principles, Continuous Improvement Process, Inventory Control, Inventory Management System

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free
      Free
      S

      S.P. Jain Institute of Management and Research

      Marketing Management

      Skills you'll gain: Product Strategy, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Marketing Planning, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Supply Chain

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 3 Months

    • I

      IIT Bombay

      Introduction to Business Management: Winning Internally

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Production Process, Financial Management, Accounting, Business Management, Organizational Structure, Business, Manufacturing Operations, Leadership, Human Resources, Business Strategies, Strategic Thinking, Financial Statements, Innovation, Product Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      Removing Barriers to Change

      Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Cognitive flexibility, Behavioral Economics, Decision Making, Critical Thinking, Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      460 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Digital Marketing

      Skills you'll gain: Data Storytelling, Online Advertising, Marketing Analytics, Keyword Research, Email Marketing, Digital Media Strategy, Digital Advertising, Google Analytics, Analytics, Marketing Communications, Content Marketing, Social Media Marketing, Marketing, Digital Marketing, Web Analytics, Marketing Strategies, Integrated Marketing Communications, Performance Analysis, Trend Analysis, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      D

      Duke University

      Sports and Society

      Skills you'll gain: Social Studies, Social Sciences, Culture, Socioeconomics, Anthropology, World History, Sociology, Cultural Diversity, Media and Communications, Economics, Political Sciences, Psychology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Maryland, College Park

      Product Ideation, Design, and Management

      Skills you'll gain: Stakeholder Management, Product Management, Product Development, New Product Development, Wireframing, Financial Statements, Product Design, User Experience Design, Team Leadership, Prototyping, Competitive Analysis, Financial Modeling, Value Propositions, Proposal Writing, Innovation, Corporate Finance, Target Market, Market Opportunities, Ideation, Product Improvement

      4.5
      Rating, 4.5 out of 5 stars
      ·
      682 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Michigan

      Successful Negotiation: Essential Strategies and Skills

      Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20K reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      IBM IT Scrum Master

      Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Software Design, Scrum (Software Development), Information Technology, Agile Project Management, Software Engineering, Computer Hardware, Agile Methodology, Sprint Planning, Cloud Computing, Cloud-Native Computing, Software Development Methodologies, Network Troubleshooting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9.3K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    Quality Management learners also search

    Quality Control
    Quality Assurance
    Management Systems
    Manufacturing
    Manufacturing Process
    Lean Manufacturing
    Warehouse Management
    Event Management
    1…151617…717

    In summary, here are 10 of our most popular quality management courses

    • Strategic Leadership: Impact, Change, and Decision-Making: Dartmouth College
    • Excel Skills for Business: Essentials: Macquarie University
    • Learn SQL Basics for Data Science: University of California, Davis
    • Supply Chain Operations: Rutgers the State University of New Jersey
    • Marketing Management: S.P. Jain Institute of Management and Research
    • Introduction to Business Management: Winning Internally: IIT Bombay
    • Removing Barriers to Change: University of Pennsylvania
    • Digital Marketing: University of Illinois Urbana-Champaign
    • Sports and Society: Duke University
    • Product Ideation, Design, and Management: University of Maryland, College Park

    Frequently Asked Questions about Quality Management

    Quality management involves overseeing every aspect of a task or project that can ensure excellence as a result. The steps of the quality management process include quality planning, quality assurance, quality control, and quality improvement. Using all of these components assures a hands-on system whereby everyone works together to achieve a successful product or service. Quality management works along every step of the process, from developing a budget to eliminating errors to improving deliverables. Putting quality management to use in your workplace can help your team increase the value of the goods and services that you offer and can turn clients into repeat customers who will recommend your company to others.‎

    Quality management is an important set of skills to learn because it can help your company achieve successful results. No matter what industry you're in, your clients are looking for quality. The principles that drive quality management work at every step of the process to make sure that you deliver a product or service that will satisfy your customer. When you're putting quality management to work, you're looking not only at the end result but also at every part of the process of achieving your goal. From the planning stages of a project to the final delivery, using quality management can help you know that your clients will be happy with what you've delivered.‎

    Applying quality management to your workplace can help you achieve greater success in your field, which can lead to raises and promotions. As your product quality and efficiency grow, and as you better manage your budget, you'll get the recognition that can help you advance in your career. You can also look for a whole new career in quality management, either within a company or on your own as an auditor or consultant. Focusing on quality management as a career can not only be financially rewarding, but it can also give you more variety and enjoyment as you work on different projects with different teams.‎

    Online courses on Coursera can provide you with knowledge of quality management in healthcare, supply chain management, and environmental management. You can learn about Six Sigma principles, Agile, and data management for clinical research too. A course in patient safety can help you learn why measurement is essential to quality improvement. And a course in engineering project management can give you the opportunity to learn how to manage risk, engage and manage people, procure goods and services, and control the quality of deliverables.‎

    Online Quality Management courses offer a convenient and flexible way to enhance your knowledge or learn new Quality Management skills. Choose from a wide range of Quality Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Quality Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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