• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Quality Management

    Quality Management Courses Online

    Study quality management for continuous improvement. Learn about quality management systems, ISO standards, and total quality management.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Quality Management Course Catalog

    • E

      Emory University

      Introduction to Management Consulting

      Skills you'll gain: Management Consulting, Business Consulting, Consultative Approaches, Business Management, Analysis, Client Services, Business Strategies, Decision Making, Complex Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

    • J

      Johns Hopkins University

      Psychological First Aid

      Skills you'll gain: Triage, Crisis Intervention, Emergency Response, Trauma Care, Emergency Services, Psychological Evaluations, Interpersonal Communications, Mental Health, Patient Education And Counseling, Stress Management, Patient Referral

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20K reviews

      Mixed · Course · 1 - 3 Months

    • C

      Columbia University

      Financial Engineering and Risk Management

      Skills you'll gain: Portfolio Management, Derivatives, Financial Market, Securities (Finance), Investment Management, Financial Systems, Asset Management, Credit Risk, Actuarial Science, Mortgage Loans, Mathematical Modeling, Mathematics and Mathematical Modeling, Applied Mathematics, Financial Trading, Financial Modeling, Risk Modeling, Regression Analysis, Market Liquidity, Capital Markets, Statistical Methods

      4.6
      Rating, 4.6 out of 5 stars
      ·
      374 reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      University of Pennsylvania

      Business Analytics

      Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning, Customer Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Beginner · Specialization · 3 - 6 Months

    • E

      ESSEC Business School

      The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy

      Skills you'll gain: Revenue Management, Forecasting, Budgeting, Hospitality, Financial Forecasting, Hotel Operations, Strategic Marketing, Target Market, Market Dynamics, Consumer Behaviour, Competitive Analysis, Data-Driven Decision-Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • S

      Starweaver

      Managing Employee Performance

      Skills you'll gain: Employee Performance Management, Team Performance Management, Management Training And Development, Performance Management, Performance Review, Constructive Feedback, People Management, Staff Management, Goal Setting, Expectation Management, Collaboration, Employee Engagement, Communication Strategies, Coaching

      4.8
      Rating, 4.8 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google

      Operating Systems and You: Becoming a Power User

      Skills you'll gain: Package and Software Management, File Systems, Microsoft Windows, Desktop Support, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management, Authorization (Computing), Virtualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Course · 1 - 3 Months

    • D

      DeepLearning.AI

      Structuring Machine Learning Projects

      Skills you'll gain: Deep Learning, Applied Machine Learning, Machine Learning, Tensorflow, PyTorch (Machine Learning Library), Debugging, Artificial Intelligence, Keras (Neural Network Library), Data Quality, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      50K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      V

      Vanderbilt University

      AI Agent Developer

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, OpenAI, Ideation, Verification And Validation, Data Validation, Data Presentation, Productivity, AI Personalization, Document Management, Python Programming, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Personalized Service, Large Language Modeling, Risk Management Framework, Expense Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.9K reviews

      Beginner · Specialization · 3 - 6 Months

    • G

      Google

      Project Planning: Putting It All Together

      Skills you'll gain: Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      14K reviews

      Beginner · Course · 1 - 3 Months

    • S

      SkillUp EdTech

      Certified Project Manager

      Skills you'll gain: Stakeholder Engagement, Project Management Life Cycle, Resource Management, Risk Management, Earned Value Management, Stakeholder Management, Project Risk Management, Team Motivation, Project Schedules, Resource Planning, Project Management Institute (PMI) Methodology, Stakeholder Communications, Project Management, Negotiation, Project Planning, Resource Allocation, Leadership and Management, Leadership, Scheduling, Cost Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      730 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      T

      The Pennsylvania State University

      Dairy Production and Management

      Skills you'll gain: Nutrition and Diet, Manufacturing and Production, Market Dynamics, Operating Cost, Business Economics, Water Resources, Production Management, Environmental Management Systems, Environment, Molecular Biology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    Quality Management learners also search

    Quality Control
    Quality Assurance
    Management Systems
    Manufacturing
    Manufacturing Process
    Lean Manufacturing
    Warehouse Management
    Event Management
    1…161718…718

    In summary, here are 10 of our most popular quality management courses

    • Introduction to Management Consulting: Emory University
    • Psychological First Aid: Johns Hopkins University
    • Financial Engineering and Risk Management: Columbia University
    • Business Analytics: University of Pennsylvania
    • The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy: ESSEC Business School
    • Managing Employee Performance: Starweaver
    • Operating Systems and You: Becoming a Power User: Google
    • Structuring Machine Learning Projects: DeepLearning.AI
    • AI Agent Developer: Vanderbilt University
    • Project Planning: Putting It All Together: Google

    Frequently Asked Questions about Quality Management

    Quality management involves overseeing every aspect of a task or project that can ensure excellence as a result. The steps of the quality management process include quality planning, quality assurance, quality control, and quality improvement. Using all of these components assures a hands-on system whereby everyone works together to achieve a successful product or service. Quality management works along every step of the process, from developing a budget to eliminating errors to improving deliverables. Putting quality management to use in your workplace can help your team increase the value of the goods and services that you offer and can turn clients into repeat customers who will recommend your company to others.‎

    Quality management is an important set of skills to learn because it can help your company achieve successful results. No matter what industry you're in, your clients are looking for quality. The principles that drive quality management work at every step of the process to make sure that you deliver a product or service that will satisfy your customer. When you're putting quality management to work, you're looking not only at the end result but also at every part of the process of achieving your goal. From the planning stages of a project to the final delivery, using quality management can help you know that your clients will be happy with what you've delivered.‎

    Applying quality management to your workplace can help you achieve greater success in your field, which can lead to raises and promotions. As your product quality and efficiency grow, and as you better manage your budget, you'll get the recognition that can help you advance in your career. You can also look for a whole new career in quality management, either within a company or on your own as an auditor or consultant. Focusing on quality management as a career can not only be financially rewarding, but it can also give you more variety and enjoyment as you work on different projects with different teams.‎

    Online courses on Coursera can provide you with knowledge of quality management in healthcare, supply chain management, and environmental management. You can learn about Six Sigma principles, Agile, and data management for clinical research too. A course in patient safety can help you learn why measurement is essential to quality improvement. And a course in engineering project management can give you the opportunity to learn how to manage risk, engage and manage people, procure goods and services, and control the quality of deliverables.‎

    Online Quality Management courses offer a convenient and flexible way to enhance your knowledge or learn new Quality Management skills. Choose from a wide range of Quality Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Quality Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok