Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing

Skills you'll gain: Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Data-Driven Decision-Making, Analytics, Predictive Analytics, Descriptive Analytics, Consumer Behaviour, Data Analysis, Advanced Analytics, Business Analysis, Revenue Management, Descriptive Statistics, Data Collection, Predictive Modeling, Regression Analysis, Process Improvement and Optimization, Correlation Analysis

Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication

Skills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Marketing, Marketing Channel, Customer Retention, Campaign Management, Interviewing Skills, Applicant Tracking Systems

Skills you'll gain: Finance, Capital Budgeting, Working Capital, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Reporting, Financial Accounting, Financial Statements, Cash Flows, Balance Sheet, Accounting, Financial Modeling, Generally Accepted Accounting Principles (GAAP), Financial Planning, Income Statement, Bookkeeping, Accounts Receivable, Corporate Finance, Financial Analysis

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management

Skills you'll gain: User Experience Design, Usability, User Centered Design, Interaction Design, Prototyping, Human Centered Design, Design, User Interface (UI) Design, Usability Testing, Requirements Analysis, User Research

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Email Marketing, Presentations, Marketing Analytics, Customer experience improvement, Google Analytics, Product Improvement, Performance Analysis, Portfolio Management, Key Performance Indicators (KPIs)

Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation

Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Digital Advertising, Online Advertising, Persona Development, Digital Marketing, Keyword Research, Marketing, Web Analytics and SEO, Marketing Strategies, Pay Per Click Advertising, Target Audience, Customer Acquisition Management, Customer Engagement, Advertising, Web Content

Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Customer Support, Service Level, Data Entry, Data Validation, Data Analysis, Data Integration, Service Management, Data Management

Skills you'll gain: User Experience Design, Figma (Design Software), Design Thinking, Interaction Design, Usability Testing, User Interface (UI) Design, Prototyping, Quality Assurance, User Research, Information Architecture, Wireframing, Style Guides, React Native