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Explore the Customer Journey Course Catalog
- Status: Free Trial
Skills you'll gain: Jupyter, Python Programming, Data Structures, Web Scraping, Data Manipulation, Programming Principles, Pandas (Python Package), Computer Programming, Object Oriented Programming (OOP), Restful API, NumPy, Application Programming Interface (API), Data Analysis, Data Import/Export, File Management
- Status: NewStatus: Preview
Skills you'll gain: UI/UX Strategy, Customer Insights
- Status: Free Trial
Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Data Wrangling, Apache Hive, Data Collection, Data Mart, Data Science, Data Warehousing, Data Visualization, Analytics, Data Cleansing, Apache Spark, Data Lakes, Extract, Transform, Load, Data Visualization Software, Microsoft Excel
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Responsive Web Design, Storyboarding, Wireframing, User Experience Design, UI/UX Research, Usability Testing, Information Architecture, Presentations, User Research, Figma (Design Software), Design Reviews, Persona (User Experience), Web Content Accessibility Guidelines, Mobile Development, User Story, Cross Platform Development, Data Ethics, Usability, Interviewing Skills, Applicant Tracking Systems
- Status: Free Trial
Skills you'll gain: Data Literacy, Data Mining, Big Data, Cloud Computing, Data Analysis, Data Science, Digital Transformation, Data-Driven Decision-Making, Deep Learning, Machine Learning, Artificial Intelligence
- Status: Free Trial
Skills you'll gain: User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Backlogs, Product Planning, Sprint Retrospectives, Agile Project Management, Product Strategy, Product Testing, Project Management Life Cycle, Leadership
- Status: NewStatus: Preview
Skills you'll gain: User Experience Design, Persona (User Experience), User Experience, Design Research, User Research, User Centered Design, Usability, User Flows, Persona Development, Research, Qualitative Research, Design Software, Graphical Tools, Prioritization
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: AI Personalization, Generative AI, Data Ethics, HR Tech, Data Governance, Big Data, Machine Learning, Personally Identifiable Information, Data Security, Governance, Business Strategy, Human Resources, Organizational Strategy, Customer Data Management, Credit Risk, Business Transformation, Artificial Intelligence, Risk Management, Data-Driven Decision-Making, Analytics
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Power BI, Microsoft Excel, Data Analysis, Data Visualization, Data Storage, Data Collection, Data Quality, Business Intelligence, Timelines, Microsoft Power Platform, Advanced Analytics, Database Design, Statistical Reporting, Statistical Visualization, Analytical Skills, Data Integration, Data Storage Technologies, SQL, Data Manipulation, Microsoft SQL Servers
- Status: Free Trial
Skills you'll gain: Order Fulfillment, E-Commerce, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Sales, Marketing Strategies, Market Trend, Process Optimization, Web Design and Development, Target Audience
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Data Synthesis, Microsoft Excel, Productivity, Document Management, Excel Formulas, Data Analysis, SQL, Generative AI, Artificial Intelligence, Pivot Tables And Charts, Data Visualization, Data Cleansing, Large Language Modeling, Data Integration, Data Transformation, Databases
In summary, here are 10 of our most popular customer journey courses
- Python for Data Science, AI & Development:Â IBM
- Mapping the Mission: User Personas & Journey Design in Figma:Â Coursera
- Introduction to Data Analytics:Â IBM
- Google UX Design:Â Google
- What is Data Science? :Â IBM
- IBM Product Manager:Â IBM
- User DNA: Crafting Personas & Journey Maps in Miro:Â Coursera
- AI For Business:Â University of Pennsylvania
- Introduction to Customer Service:Â CVS Health
- Microsoft Power BI Data Analyst:Â Microsoft