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Results for "customer relationship management (crm) software"
DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, Database Design, Software Documentation, Software Design Patterns, Database Systems, Collaborative Software, Software Testing, ChatGPT, Technical Documentation, Generative AI, Code Review, Software Architecture, API Design, System Design and Implementation, Dependency Analysis, Artificial Intelligence, Software Development Tools, Security Testing, Software Development
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Value Propositions, Company, Product, and Service Knowledge
University of Alberta
Skills you'll gain: Software Architecture, Unified Modeling Language, Systems Architecture, Software Design, Software Design Documents, Software Visualization, Solution Architecture, Software Systems, Software Development, Software Documentation, Software Design Patterns, Enterprise Architecture, Maintainability, Scalability
IESE Business School
Skills you'll gain: Financial Statement Analysis, Financial Statements, Income Statement, Organizational Leadership, Organizational Change, Product Management, Accounting, Team Motivation, Cash Flows, Operational Analysis, People Management, Financial Accounting, Marketing, Brand Management, Brand Strategy, Balance Sheet, Financial Analysis, Business Analysis, Business, Complex Problem Solving
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Collaborative Software, Team Oriented
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication
University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, Unit Testing, Functional Testing, Usability Testing, Integration Testing, Performance Testing, Software Development Life Cycle
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Advertising Campaigns, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Lead Generation, Service Management, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
- Status: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Large Language Modeling, Product Planning, Commercialization, Product Strategy, Artificial Intelligence, Project Management Life Cycle, Data Ethics, OpenAI, Stakeholder Engagement, Stakeholder Management, Competitive Analysis
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Sales Enablement, Customer Relationship Management, Product Knowledge, B2B Sales, Campaign Management, Data Visualization
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- Generative AI for Software Development: DeepLearning.AI
- Software Sales: Coursera Instructor Network
- Software Architecture: University of Alberta
- Foundations of Management: IESE Business School
- Introduction to CRM with HubSpot: Coursera Project Network
- Customer Service Fundamentals: Knowledge Accelerators
- Foundations of Software Testing and Validation: University of Leeds
- Marketing Analytics: University of Virginia
- Introduction to Microsoft Dynamics 365: Microsoft
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network