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    Results for "service recovery"

    • C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      80 reviews

      Beginner · Course · 1 - 3 Months

    • G

      Google

      Introduction to Git and GitHub

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Continuous Integration, Software Versioning, Software Development Tools, Code Review, Software Engineering Tools, Issue Tracking, Command-Line Interface, Debugging

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google

      Soporte de Tecnologías de la Información de Google

      Skills you'll gain: IT Infrastructure, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Hardening, Package and Software Management, Cybersecurity, Disaster Recovery, User Accounts, TCP/IP, Computer Security Awareness Training, Lightweight Directory Access Protocols, Computer Hardware, Technical Support, Software Installation, Help Desk Support

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • G

      Google

      Technical Support Fundamentals

      Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Operating Systems, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows

      4.8
      Rating, 4.8 out of 5 stars
      ·
      159K reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      Introduction to Cloud Computing

      Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Technologies, Cloud Infrastructure, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Cloud Solutions, Cloud Development, Cloud Storage, Emerging Technologies, Cloud-Native Computing, Cloud Management, Hybrid Cloud Computing, IBM Cloud, Virtual Machines, Serverless Computing, Technical Services

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.3K reviews

      Beginner · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      212 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      E

      EDUCBA

      ITIL V4 Certification Preparation

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Improvement, Service Design, Agile Methodology, Governance, Risk Management Framework, Organizational Structure, Strategic Partnership, IT Infrastructure, Information Management

      5
      Rating, 5 out of 5 stars
      ·
      106 reviews

      Beginner · Specialization · 3 - 6 Months

    • I

      IBM

      IBM AI Foundations for Business

      Skills you'll gain: Large Language Modeling, Data Literacy, Data Mining, Artificial Intelligence, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Information Architecture, Strategic Decision-Making, Enterprise Architecture, Cloud Computing, Applied Machine Learning, Data Analysis, Data Science, Deep Learning, Digital Transformation, Data Strategy, Business Strategy, Business Process Automation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      94K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Improving Customer Retention

      Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google

      Connect and Protect: Networks and Network Security

      Skills you'll gain: Network Security, Hardening, Network Protocols, Network Architecture, Intrusion Detection and Prevention, TCP/IP, Vulnerability Assessments, Computer Networking, Cybersecurity, Network Infrastructure, Firewall, Cloud Computing, Virtual Private Networks (VPN)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      AWS Cloud Solutions Architect

      Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Data Lakes, Amazon DynamoDB, Amazon Web Services, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Event-Driven Programming, Cloud Security, Solution Architecture, Data Visualization, Cloud Computing Architecture, Cloud Storage, Data Architecture, API Gateway, Data Infrastructure, AWS CloudFormation

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.6K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • G

      Google Cloud

      Google Cloud Digital Leader Training

      Skills you'll gain: Cloud Management, Serverless Computing, Google Cloud Platform, Digital Transformation, Data Governance, Cloud Services, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Cloud Infrastructure, Application Programming Interface (API), Real Time Data, Tensorflow, Data Management, Hybrid Cloud Computing, Data Warehousing, Artificial Intelligence, Infrastructure As A Service (IaaS), Cloud Computing, Big Data, Data Security

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1234…191

    In summary, here are 10 of our most popular service recovery courses

    • Call Center Customer Service: CVS Health
    • Introduction to Git and GitHub: Google
    • Soporte de Tecnologías de la Información de Google: Google
    • Technical Support Fundamentals: Google
    • Introduction to Cloud Computing: IBM
    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • ITIL V4 Certification Preparation: EDUCBA
    • IBM AI Foundations for Business: IBM
    • Improving Customer Retention: Coursera Instructor Network
    • Connect and Protect: Networks and Network Security: Google

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