Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Marketing Automation, Needs Assessment, Customer Relationship Management (CRM) Software, Email Marketing

Skills you'll gain: Document Management, Microsoft Power Platform, Data Entry, Microsoft 365, Database Application, Application Development

Skills you'll gain: Sales Enablement, Sales Strategy, Sales Management, Lead Generation, Sales, Customer Success Management, Content Marketing, Target Audience, Content Strategy, Persona Development, Customer Analysis, Content Creation, Meeting Facilitation, Service Level Agreement

Skills you'll gain: Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Design Thinking, Product Planning, New Product Development, Stakeholder Management, Product Development, Prototyping, User Interface (UI), Technology Roadmaps, Health Care, Product Strategy, Technical Consulting, Technology Solutions

Skills you'll gain: Process Mapping, Lean Six Sigma, Six Sigma Methodology, Process Improvement, Quality Improvement, Risk Management, Continuous Improvement Process, Business Requirements, Customer Analysis, Key Performance Indicators (KPIs), Project Documentation, Project Planning, Project Scoping, Project Management, Goal Setting

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Strategic Communication, Growth Mindedness, Target Audience, Constructive Feedback, Communication Strategies, Stakeholder Communications, Project Management Institute (PMI) Methodology, Communication, Stakeholder Management, Interpersonal Communications, Project Management

Skills you'll gain: Facebook, Personalized Service, Target Audience, Social Media, Social Media Management, Social Media Marketing, Business Requirements, Automation, Drive Engagement, Customer Service

Skills you'll gain: Artificial Intelligence, Technology Strategies, Technology Solutions, Emerging Technologies, Hardware Architecture, Computer Hardware

Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis

Skills you'll gain: Network Troubleshooting, Technical Support, Interviewing Skills, Amazon Web Services, Cloud Computing Architecture, Customer Support, Cloud Computing, Professional Networking, Presentations, Technical Documentation, Portfolio Management, Active Listening