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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • C

      Coursera Project Network

      Crear un Business Model Canvas con Miro

      Skills you'll gain: Business Modeling, Telecommuting, Collaborative Software, Business Planning, Business Development, Presentations, Entrepreneurship, Process Mapping, Brainstorming, Business Strategy, Data Visualization

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Customer experience improvement, Real Time Data, Customer Insights, Market Analysis, Ethical Standards And Conduct, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 繁體中文

      Skills you'll gain: Service Level, Product Support, Help Desk Support, Cloud Management, Technical Support, End User Training and Support, Cloud Services, Service Management, Personally Identifiable Information, Information Privacy, Technical Communication, Problem Management

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Logging and Monitoring in Google Cloud - Français

      Skills you'll gain: Google Cloud Platform, Debugging, Application Performance Management, System Monitoring, Cloud Management, Event Monitoring, Real Time Data, Performance Tuning, Devops Tools, Cloud Applications, Development Environment, Continuous Monitoring, Performance Testing, Operational Databases, Cloud Computing Architecture

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Canvas de propuesta de valor con Miro

      Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Virtual Teams

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Architectural Modeling and Texturing

      Skills you'll gain: 3D Modeling, Visualization (Computer Graphics), Computer Graphic Techniques, Functional Design, Design Elements And Principles

      Intermediate · Course · 1 - 3 Months

    • P

      Packt

      SwiftUI iOS 16 Crash Course - Emoji Quote App in SwiftUI

      Skills you'll gain: Swift Programming, Apple iOS, Apple Xcode, UI Components, Mobile Development, User Interface (UI), Figma (Design Software), Color Theory, API Design, Development Environment, Animations, Debugging

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Italiano

      Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Découvrez Zoom et ses fonctionnalités

      Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Data Sharing, Virtual Environment, Public Speaking, Communication, Business Communication

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      MS Teams – Guest Access and Collaboration Management

      Skills you'll gain: Microsoft Teams, Azure Active Directory, Collaborative Software, Identity and Access Management, Windows PowerShell, Remote Access Systems, System Configuration, Telecommuting, Configuration Management, Live Streaming

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals-Português Brasileiro

      Skills you'll gain: Google Cloud Platform, Technical Support, Cloud Management, Help Desk Support, Technical Support and Services, Service Level, Technical Communication, Issue Tracking, Problem Management, Personally Identifiable Information, Data Cleansing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Designing Software-Defined Branch Infrastructures

      Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Cloud Computing Architecture, Network Infrastructure, Internet Of Things, Multi-Cloud, Wide Area Networks, Technical Consulting, Scalability, Technology Solutions

      Intermediate · Course · 1 - 4 Weeks

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    1…230231232…237

    In summary, here are 10 of our most popular technical support courses

    • Crear un Business Model Canvas con Miro: Coursera Project Network
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
    • Logging and Monitoring in Google Cloud - Français: Google Cloud
    • Canvas de propuesta de valor con Miro: Coursera Project Network
    • Advanced Architectural Modeling and Texturing: Packt
    • SwiftUI iOS 16 Crash Course - Emoji Quote App in SwiftUI: Packt
    • Google Cloud Customer Care Fundamentals - Italiano: Google Cloud
    • Découvrez Zoom et ses fonctionnalités: Coursera Project Network
    • MS Teams – Guest Access and Collaboration Management: Packt

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