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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 한국어

      Skills you'll gain: Generative AI, Customer Relationship Management, Workflow Management, Google Cloud Platform, Applied Machine Learning, Big Data, Business Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Predictive Modeling, Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 한국어

      Skills you'll gain: Product Support, Technical Support and Services, Technical Support, Google Cloud Platform, Service Level, Issue Tracking, Problem Management, Technical Communication, File Management, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 简体中文

      Skills you'll gain: Applied Machine Learning, Big Data, Business Intelligence, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Prompt Engineering, Data Analysis, Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Amazon Connect: Introduction to the Administrative Interface

      Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      データ アナリストのための BigQuery

      Skills you'll gain: Looker (Software), Big Data, Data Visualization Software, Extract, Transform, Load, Data Transformation, Data Integration, Data Pipelines, Data Warehousing, SQL, Data Analysis, Google Sheets, Data Cleansing, Data Import/Export

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Découvrir Cloud Spanner

      Skills you'll gain: Database Management, Google Cloud Platform, NoSQL, Data Migration, Operational Databases, Database Architecture and Administration, Relational Databases, Cloud Applications, Database Design, Query Languages, Transaction Processing, Data Integration, Dataflow, Authentications

      Intermediate · Course · 1 - 3 Months

    • B

      Birla Institute of Technology & Science, Pilani

      Mathematics for Engineering

      Skills you'll gain:

      Beginner · Specialization · 3 - 6 Months

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Inversiones y Finanzas Aplicadas

      Skills you'll gain: Financial Statement Analysis, Descriptive Analytics, Financial Statements, Business Valuation, Derivatives, Public Key Infrastructure, FinTech, Customer Analysis, Portfolio Management, Gerontology, Digital Transformation, Governance, Corporate Finance, Risk Analysis, Emotional Intelligence, Credit Risk, Health Disparities, Financial Analysis, Object Oriented Programming (OOP), Policy Analysis

      Earn a degree

      Degree · 1 - 4 Years

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Business Analytics

      Skills you'll gain: Revenue Management, Database Design, Customer Analysis, Descriptive Analytics, Deep Learning, People Analytics, Public Key Infrastructure, FinTech, Predictive Analytics, Biostatistics, Statistical Reporting, Gerontology, Network Analysis, Governance, Risk Analysis, Time Series Analysis and Forecasting, Digital Transformation, Web Scraping, Unsupervised Learning, Dimensionality Reduction

      Earn a degree

      Degree · 1 - 4 Years

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    In summary, here are 9 of our most popular customer journey courses

    • Work with Gemini Models in BigQuery - 한국어: Google Cloud
    • Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
    • Work with Gemini Models in BigQuery - 简体中文: Google Cloud
    • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
    • データ アナリストのための BigQuery: Google Cloud
    • Découvrir Cloud Spanner: Google Cloud
    • Mathematics for Engineering: Birla Institute of Technology & Science, Pilani
    • Magíster en Inversiones y Finanzas Aplicadas: Pontificia Universidad Católica de Chile
    • Magíster en Business Analytics: Pontificia Universidad Católica de Chile

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