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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Satisfaction Guaranteed: Develop Customer Loyalty Online

      Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Email Marketing, Presentations, Marketing Analytics, Customer experience improvement, Google Analytics, Product Improvement, Performance Analysis, Portfolio Management, Key Performance Indicators (KPIs)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      Brand Management: Aligning Business, Brand and Behaviour

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7.7K reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Customer Support, Service Level, Data Entry, Data Validation, Data Analysis, Data Integration, Service Management, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      404 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Business Intelligence

      Skills you'll gain: Dashboard, Stakeholder Engagement, Business Intelligence, Extract, Transform, Load, Tableau Software, Data Modeling, Data Pipelines, Database Design, Data Storytelling, Data Warehousing, Stakeholder Communications, Interviewing Skills, Data Visualization, Business Analysis, Data Integration, Business Process, SQL, Data Analysis, Applicant Tracking Systems, Resilience

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.2K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Establishing Your Sales Strategy

      Skills you'll gain: Sales Process, Technical Sales, Prospecting and Qualification, Customer Relationship Building, Sales, Sales Strategy, Sales Pipelines, Rapport Building, Relationship Building, Information Technology, Sales Presentations, Solution Selling, Data Centers, Digital Transformation, Customer Insights, Customer Relationship Management, Telecommunications, Big Data, Communication, Artificial Intelligence and Machine Learning (AI/ML)

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Power BI Data Analyst

      Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Microsoft Azure, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Asset Management, SQL

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google Digital Marketing & E-commerce

      Skills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Marketing, Marketing Channel, Customer Retention, Campaign Management, Interviewing Skills, Applicant Tracking Systems

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      42K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I
      S

      Multiple educators

      Generative AI for Growth Marketing

      Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D
      S

      Multiple educators

      Machine Learning

      Skills you'll gain: Unsupervised Learning, Machine Learning, Anomaly Detection, Reinforcement Learning, Supervised Learning, Feature Engineering, Decision Tree Learning, Classification And Regression Tree (CART), Data Ethics, Tensorflow, Regression Analysis, Machine Learning Algorithms, Applied Machine Learning, Scikit Learn (Machine Learning Library), Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Python Programming, NumPy, Artificial Neural Networks

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      35K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Academic Skills for University Success

      Skills you'll gain: Logical Reasoning, Critical Thinking, Deductive Reasoning, Creative Thinking, Problem Solving, File Management, Social Studies, Systems Thinking, Research, Verbal Communication Skills, Social Sciences, Public Speaking, Information Management, Goal Setting, Document Management, Ethical Standards And Conduct, English Language, Analytical Skills, Writing, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Achieving Personal and Professional Success

      Skills you'll gain: Negotiation, Persuasive Communication, Influencing, Active Listening, Communication, Communication Strategies, Productivity, Business Communication, Interpersonal Communications, Trustworthiness, Strategic Communication, Verbal Communication Skills, Rapport Building, Personal Development, Conflict Management, Emotional Intelligence, Personal Attributes, Leadership, Peer Review, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Meta

      Meta Web Development Fundamentals

      Skills you'll gain: Database Design, HTML and CSS, Django (Web Framework), Relational Databases, SQL, Responsive Web Design, Database Management, MySQL, Data Integrity, Database Systems, Hypertext Markup Language (HTML), Databases, Front-End Web Development, Object Oriented Programming (OOP), Back-End Web Development, Programming Principles, Web Development, Computer Programming, Pseudocode, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Beginner · Specialization · 3 - 6 Months

    Customer Success learners also search

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    1234…230

    In summary, here are 10 of our most popular customer success courses

    • Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
    • Brand Management: Aligning Business, Brand and Behaviour: University of London
    • Create Customer Support Data with Google Sheets: Coursera Project Network
    • Google Business Intelligence: Google
    • Dell Technologies Establishing Your Sales Strategy: Dell
    • Microsoft Power BI Data Analyst: Microsoft
    • Google Digital Marketing & E-commerce: Google
    • Generative AI for Growth Marketing: IBM
    • Machine Learning: DeepLearning.AI
    • Academic Skills for University Success: The University of Sydney

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