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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      P

      Packt

      CompTIA A+ Core 1 (220-1101)

      Skills you'll gain: Cloud Computing, Network Troubleshooting, Computer Hardware, Hardware Troubleshooting, Cloud Services, Virtualization, Networking Hardware, Desktop Support, TCP/IP, Network Protocols, Technical Support and Services, Help Desk Support, Mobile Security, Dynamic Host Configuration Protocol (DHCP), Peripheral Devices, System Configuration, Wireless Networks

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      ASP.NET Core MVC [.NET 8] - The Complete Guide

      Skills you'll gain: ASP.NET, Model View Controller, .NET Framework, Application Deployment, Order Management, Authorization (Computing), Object-Relational Mapping, Data Store, User Accounts, Database Management, Authentications, Full-Stack Web Development, Order Processing, Web Development, User Interface and User Experience (UI/UX) Design, Microsoft Azure, User Interface (UI), Software Architecture, E-Commerce, Role-Based Access Control (RBAC)

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to JavaScript Programming

      Skills you'll gain: Javascript, Program Development, Web Applications, Programming Principles, Software Development, Data Structures, Web Development Tools, Development Environment, Video Game Development, Debugging, Object Oriented Programming (OOP), Data Validation, Computer Programming

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      TOTAL - CompTIA Tech+ (FC0-U71)

      Skills you'll gain: Operating Systems, Databases, Software Development, Information Technology, Collaborative Software, Network Troubleshooting, Desktop Support, Network Security, General Networking, Network Administration, Data Storage, Hardware Troubleshooting, Technical Support and Services, System Configuration, Computer Hardware, Application Security, File Management, Computer Security Awareness Training, Software Installation, Peripheral Devices

      Beginner · Course · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      HashiCorp Certified - Vault Associate Course

      Skills you'll gain: Authentications, Data Security, Cloud Security, Application Security, Key Management, Data Architecture, Encryption, Cyber Security Policies, Role-Based Access Control (RBAC), Identity and Access Management, Authorization (Computing), IT Security Architecture, System Configuration, Command-Line Interface, Application Programming Interface (API)

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM Digital Marketing and Growth Hacking

      Skills you'll gain: Search Engine Marketing, Keyword Research, Google Ads, Digital Advertising, Web Analytics and SEO, Online Advertising, Digital Marketing, Target Audience, Digital Media Strategy, Advertising Campaigns, Pay Per Click Advertising, Search Engine Optimization, Email Marketing, Content Marketing, Paid media, Advertising, Marketing Analytics, Web Analytics, Generative AI, Marketing Automation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Business & Technology

      Skills you'll gain: Design Thinking, Business Transformation, Business Communication, Stakeholder Engagement, Strategic Leadership, Organizational Change, Product Lifecycle Management, Business Writing, Global Marketing, Business Leadership, Entrepreneurship, Artificial Intelligence, Business Modeling, Generative AI, Innovation, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Applied Machine Learning, New Product Development

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      66 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Docker Fundamentals - Understanding Containers and Images

      Skills you'll gain: Docker (Software), Containerization, Application Deployment, Command-Line Interface, Development Environment, Nginx, Software Installation, Node.JS, Linux, React.js

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Generative AI Applications

      Skills you'll gain: Prompt Engineering, Generative AI, Generative AI Agents, Data Ethics, AWS SageMaker, Amazon Web Services, MLOps (Machine Learning Operations), Application Programming Interface (API), Application Development, Solution Architecture, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Public Cloud, Data Governance, Large Language Modeling, API Design, Cost Management, Information Privacy, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      15 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Compensation: Smarter Pay Equity Analysis

      Skills you'll gain: Compensation Management, Compensation Analysis, Compensation Strategy, People Analytics, Generative AI, Workforce Planning, ChatGPT, Job Evaluation, Business Ethics, Predictive Analytics, Prompt Engineering, Human Resources, Artificial Intelligence, Human Resource Strategy

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Security: A Comprehensive Approach

      Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Security, Cloud Infrastructure, Identity and Access Management, AWS Identity and Access Management (IAM), Cloud Management, Cloud Computing, Incident Response, Disaster Recovery, Microsoft Windows, DevOps, Cloud-Native Computing, Operating Systems, Amazon Web Services, System Configuration, Firewall, Cloud Computing Architecture, Data Security, Linux, System Monitoring

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SAP

      Requirements Gathering and Documentation

      Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, User Requirements Documents, Requirements Analysis, Verification And Validation, SAP Applications, Functional Specification, User Acceptance Testing (UAT), Stakeholder Engagement, Process Mapping

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • CompTIA A+ Core 1 (220-1101): Packt
    • ASP.NET Core MVC [.NET 8] - The Complete Guide: Packt
    • Introduction to JavaScript Programming: Microsoft
    • TOTAL - CompTIA Tech+ (FC0-U71): Packt
    • HashiCorp Certified - Vault Associate Course: Packt
    • IBM Digital Marketing and Growth Hacking: IBM
    • Business & Technology: Illinois Tech
    • Docker Fundamentals - Understanding Containers and Images: Packt
    • AWS Generative AI Applications: Amazon Web Services
    • GenAI for Compensation: Smarter Pay Equity Analysis: Coursera Instructor Network

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