• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Outbound Calls
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "outbound calls"

    • Status: Free
      Free
      C

      Coursera Project Network

      Управление инвестиционными рисками

      Skills you'll gain: Risk Management, Risk Analysis, Financial Analysis, Portfolio Management, Return On Investment, Investment Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      19 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      M

      Microsoft

      Build a computer vision app with Azure Cognitive Services

      Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Solutions, Cloud Computing, Software Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      312 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Logistics Excellence

      Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Representante de Ventas de HubSpot

      Skills you'll gain: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Sales Strategy, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales, Employee Coaching, Target Audience, Phone Sales, Customer Success Management, Dashboard

      Beginner · Professional Certificate · 3 - 6 Months

    • D

      Duke University

      Sports and Society

      Skills you'll gain: Social Studies, Social Sciences, Socioeconomics, Anthropology, World History, Sociology, Cultural Diversity, Media and Communications, Economics, Political Sciences, Psychology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 3 Months

    • E

      Erasmus University Rotterdam

      Trade & investment: evidence-based policies for development

      Skills you'll gain: Economic Development, Policy Analysis, International Relations, Research, Economics, Writing, Technical Communication, Diplomacy, Business Economics, Econometrics, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Dialogflow CX: Bot Building Basics

      Skills you'll gain: Virtual Environment, Agentic systems, Interactive Design, User Experience, Cloud API

      4.8
      Rating, 4.8 out of 5 stars
      ·
      26 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      LangChain Chat with Your Data

      Skills you'll gain: Large Language Modeling, Data Processing, Data Store, Data Access, Generative AI, Prompt Engineering, Document Management, Query Languages, Natural Language Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      611 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Оценка акций через модель дисконтирования дивидендов

      Skills you'll gain: Equities, Finance, Financial Analysis, Financial Modeling, International Finance

      Intermediate · Guided Project · Less Than 2 Hours

    1…456…15

    In summary, here are 10 of our most popular outbound calls courses

    • Управление инвестиционными рисками: Coursera Project Network
    • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
    • Build a computer vision app with Azure Cognitive Services: Microsoft
    • Logistics Excellence: Rutgers the State University of New Jersey
    • Representante de Ventas de HubSpot: HubSpot Academy
    • Sports and Society: Duke University
    • Trade & investment: evidence-based policies for development: Erasmus University Rotterdam
    • Dialogflow CX: Bot Building Basics: Google Cloud
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • LangChain Chat with Your Data: DeepLearning.AI

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok