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    • Service Design

    Service Design Courses Online

    Explore service design for creating user-centric services. Learn to design and improve service experiences across various industries.

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    Explore the Service Design Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Meta

      Principles of UX/UI Design

      Skills you'll gain: User Interface and User Experience (UI/UX) Design, User Research, UI/UX Research, Usability Testing, User Experience Design, Interaction Design, Usability, User Interface (UI) Design, Design Research, User Centered Design, Persona (User Experience), Figma (Design Software), Web Design, Wireframing, Design Thinking, Prototyping, Design Elements And Principles, Front-End Web Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      260 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      396 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Digital Marketing and E-commerce

      Skills you'll gain: Data Storytelling, Marketing Channel, Digital Marketing, E-Commerce, Performance Measurement, Data-Driven Decision-Making, Marketing, Marketing Strategies, Digital Advertising, Marketing Analytics, Customer Analysis, Search Engine Marketing, Social Media Marketing, Search Engine Optimization, Email Marketing, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Fundamentals of UI/UX Design

      Skills you'll gain: User Experience Design, User Experience, Design Thinking, User Interface and User Experience (UI/UX) Design, Human Centered Design, Wireframing, Usability Testing, User Research, Prototyping

      4.7
      Rating, 4.7 out of 5 stars
      ·
      364 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Product Ideation, Design, and Management

      Skills you'll gain: Wireframing, Product Management, Prototyping, Product Design, Product Development, Stakeholder Management, Product Lifecycle Management, Commercialization, Target Market, Value Propositions, Design Thinking, Product Strategy, Marketing Strategy and Techniques, Innovation, Product Roadmaps, Entrepreneurship, Ideation, Entrepreneurial Finance, Business Metrics, Business Valuation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      691 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Data Engineering

      Skills you'll gain: NoSQL, Data Warehousing, IBM Cognos Analytics, Dashboard, Data Visualization, Apache Spark, Apache Hadoop, SQL, Linux Commands, Database Administration, Web Scraping, Data Pipelines, Database Design, Extract, Transform, Load, Interviewing Skills, Generative AI, Jupyter, Python Programming, Data Science, Data Analysis

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      60K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Design of Experiments

      Skills you'll gain: Experimentation, Sample Size Determination, Regression Analysis, Research Design, Statistical Analysis, Probability Distribution, Statistical Methods, Scientific Methods, Statistical Visualization, Data Analysis, Descriptive Statistics, Probability & Statistics, Statistical Modeling, Quantitative Research, Exploratory Data Analysis, Statistical Hypothesis Testing, Process Analysis, Statistical Software, Mathematical Modeling, Variance Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      367 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking for Innovation

      Skills you'll gain: Design Thinking, Innovation, Ideation, Storytelling, Creative Problem-Solving, Market Opportunities, Human Centered Design, New Product Development, Data Visualization, User Experience Design, Strategic Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Effective Communication: Writing, Design, and Presentation

      Skills you'll gain: Business Writing, Graphic Design, Visual Design, Peer Review, Business Correspondence, Public Speaking, Presentations, Typography, Design, Business Communication, Writing and Editing, Design Elements And Principles, Communication, Writing, Organizational Skills, Grammar, Proofreading, Branding, Verbal Communication Skills, Courage

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Web Design for Everybody: Basics of Web Development & Coding

      Skills you'll gain: Responsive Web Design, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Wireframing, HTML and CSS, Web Design, Bootstrap (Front-End Framework), Web Content Accessibility Guidelines, Javascript, Web Design and Development, Web Development Tools, Web Development, Browser Compatibility, Web Applications, Front-End Web Development, Code Review, User Interface (UI), Usability, Web Content, Event-Driven Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      35K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Online Learning Design for Educators

      Skills you'll gain: Infographics, Video Production, Photo/Video Production and Technology, Content Creation, Multimedia, Education Software and Technology, Media Production, Developing Training Materials, Pedagogy, Peer Review, Blended Learning, Learning Management Systems, Discussion Facilitation, Teaching, Constructive Feedback, Web Content Accessibility Guidelines, Safety and Security, Data Sharing, User Accounts, Collaborative Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      393 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular service design courses

    • Principles of UX/UI Design: Meta
    • Introduction to Customer Service: CVS Health
    • CVS Health Call Center Customer Service: CVS Health
    • Foundations of Digital Marketing and E-commerce: Google
    • Fundamentals of UI/UX Design: Microsoft
    • Product Ideation, Design, and Management: University of Maryland, College Park
    • IBM Data Engineering: IBM
    • Design of Experiments: Arizona State University
    • Design Thinking for Innovation: University of Virginia
    • Effective Communication: Writing, Design, and Presentation: University of Colorado Boulder

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