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    Results for "service recovery"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      AI Agent Developer

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, Ideation, Verification And Validation, Data Validation, Data Presentation, Productivity, AI Personalization, Document Management, Agentic systems, Artificial Intelligence, Personalized Service, Large Language Modeling, OpenAI, Risk Management Framework, Expense Management, Microsoft Excel, Software Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM AI Foundations for Business

      Skills you'll gain: Data Literacy, Data Mining, Generative AI, Big Data, Information Architecture, Strategic Decision-Making, Enterprise Architecture, Cloud Computing, Data Analysis, Data Science, ChatGPT, Digital Transformation, Data Strategy, Data-Driven Decision-Making, Business Strategy, Business Process Automation, Data Architecture, Natural Language Processing, Market Opportunities, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      95K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Program Development, Customer experience improvement, Customer Insights, Workflow Management, Automation, Content Creation, IBM Cloud, Image Analysis, Virtual Environment, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.3K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented

      4.6
      Rating, 4.6 out of 5 stars
      ·
      942 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google

      The Bits and Bytes of Computer Networking

      Skills you'll gain: Computer Networking, Network Troubleshooting, Network Administration, TCP/IP, Network Protocols, Network Routing, Dynamic Host Configuration Protocol (DHCP), Virtual Private Networks (VPN), Network Security, Wireless Networks, Network Model, Data Integrity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      51K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Business Intelligence (BI) Analyst

      Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Visualization, Database Design, MySQL, Presentations, Descriptive Statistics, Extract, Transform, Load, Business Intelligence, Data Visualization Software, IBM DB2, Tableau Software, Excel Formulas, Data Analysis, Data Cleansing, Data Wrangling, Data Mining, Data Collection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      14K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Hotel Management: Distribution, Revenue and Demand Management

      Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Hotel Operations, Asset Management, Hospitality, Marketing, Demand Planning, Financial Forecasting, Strategic Marketing, Target Market, Financial Analysis, Marketing Channel, Business Modeling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Business Analytics

      Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Talent Management, Financial Analysis, Predictive Analytics, Peer Review, Data Analysis, Financial Statement Analysis, Analytics, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning, Customer Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM & Darden Digital Strategy

      Skills you'll gain: Strategic Thinking, Digital Transformation, Business Strategy, Cloud Computing Architecture, Competitive Analysis, Cloud Services, Business Transformation, Cloud Security, Big Data, Cloud Platforms, Data Analysis, Statistical Analysis, Cloud Computing, Generative AI, Apache Hadoop, Product Lifecycle Management, Strategic Decision-Making, Cloud Storage, ChatGPT, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      46K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Tools for Data Science

      Skills you'll gain: Jupyter, Computer Programming Tools, Data Analysis Software, Software Development Tools, Data Science, GitHub, Big Data, R Programming, Statistical Programming, Application Programming Interface (API), Machine Learning, Cloud Computing, Git (Version Control System), Cloud Services, Development Environment, Other Programming Languages, Version Control, Query Languages, Python Programming, Open Source Technology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      DevOps, Cloud, and Agile Foundations

      Skills you'll gain: User Story, Cloud Computing Architecture, Agile Software Development, Cloud Services, Agile Methodology, Kanban Principles, DevOps, Backlogs, Cloud Security, Sprint Retrospectives, Cloud Platforms, Agile Project Management, Cloud Computing, Cloud-Native Computing, Cloud Storage, Workflow Management, Infrastructure As A Service (IaaS), CI/CD, Test Driven Development (TDD), Scrum (Software Development)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13K reviews

      Beginner · Specialization · 3 - 6 Months

    1…456…209

    In summary, here are 10 of our most popular service recovery courses

    • AI Agent Developer: Vanderbilt University
    • IBM AI Foundations for Business: IBM
    • Generative AI for Customer Support: IBM
    • Call Center Customer Service: CVS Health
    • Introduction to CRM with HubSpot: Coursera Project Network
    • The Bits and Bytes of Computer Networking: Google
    • IBM Business Intelligence (BI) Analyst: IBM
    • Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
    • Business Analytics: University of Pennsylvania
    • IBM & Darden Digital Strategy: IBM

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