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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • T

      The University of Sydney

      Design-Led Strategy: Design thinking for business strategy and entrepreneurship

      Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Service Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, User Feedback, Product Testing, Customer Insights

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Investment Risk Management

      Skills you'll gain: Investment Management, Risk Management, Financial Analysis, Financial Management, Risk Analysis, Portfolio Management, Financial Market, Investments, Return On Investment

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2K reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • U

      University of London

      How to Finance and Grow Your Startup – Without VC

      Skills you'll gain: Entrepreneurial Finance, Business Modeling, Entrepreneurship, Product Development, Customer Analysis, Growth Strategies, Business Development, Financial Modeling, Customer Acquisition Management, New Business Development, Market Analysis, Revenue Management, Business Strategy, Cash Flows, Strategic Partnership

      4.6
      Rating, 4.6 out of 5 stars
      ·
      470 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Build Your Professional ePortfolio in English

      Skills you'll gain: Professional Networking, LinkedIn, Instagram, Writing, Concision, Social Media, Grammar, Business Writing, English Language, Branding, Vocabulary

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • I

      IESE Business School

      ¿Qué hacen los buenos directivos? Prioridades de la Alta Dirección

      Skills you'll gain: People Management, Talent Management, Business Priorities, Strategic Leadership, Business Leadership, Visionary, Organizational Strategy, Business Management, Strategic Prioritization, Adaptability, Leadership, Business Strategy, Team Management, Strategic Thinking, Organizational Change, Business Modeling, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      619 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Penetration Testing, Threat Hunting, and Cryptography

      Skills you'll gain: Cyber Threat Hunting, Cyber Threat Intelligence, Threat Modeling, Penetration Testing, Threat Detection, Threat Management, MITRE ATT&CK Framework, Cryptography, Security Testing, Application Security, Encryption, Code Review, Vulnerability Scanning, Open Web Application Security Project (OWASP), Cyber Operations, Vulnerability Assessments, Security Information and Event Management (SIEM), Test Planning, Network Analysis, Data Integrity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      Real-World Product Management

      Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Cross-Functional Team Leadership, Professional Networking, Financial Analysis, Product Strategy, Technical Product Management, Product Requirements, Product Development, Financial Statement Analysis, Product Lifecycle Management, New Product Development, Innovation, Team Leadership, User Experience Design, Artificial Intelligence and Machine Learning (AI/ML), Performance Management, Interviewing Skills, Branding

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      898 reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      Michigan State University

      Write A Feature Length Screenplay For Film Or Television

      Skills you'll gain: Storyboarding, Writing, Writing and Editing, Storytelling, Peer Review

      4.6
      Rating, 4.6 out of 5 stars
      ·
      280 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Full-Stack Developer

      Skills you'll gain: CI/CD, GitHub, C# (Programming Language), HTML and CSS, Load Balancing, Continuous Integration, Git (Version Control System), Role-Based Access Control (RBAC), Scalability, Object Oriented Programming (OOP), Authentications, ASP.NET, Full-Stack Web Development, Web Development, Debugging, SQL, Application Deployment, Microsoft Azure, Microsoft Copilot, Graph Theory

      4.4
      Rating, 4.4 out of 5 stars
      ·
      155 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Luxury Hospitality & Brand Innovation

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Hospitality Services, Social Media, Digital Media Strategy, Content Creation, Hospitality, Search Engine Optimization, Brand Management, Hotel And Restaurant Management, Personalized Service, Innovation, Social Media Strategy, Branding

      4.4
      Rating, 4.4 out of 5 stars
      ·
      166 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM z/OS Mainframe Practitioner

      Skills you'll gain: Job Control Language (JCL), Mainframe Computing, z/OS, Virtualization, Virtualization and Virtual Machines, Unix, IBM DB2, Operating Systems, IBM Cloud, Data Management, Hardware Architecture, Data Storage, Infrastructure Architecture, System Programming, File Systems, Enterprise Security, Computer Security, System Configuration, Control Panels, Command-Line Interface

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Professional Certificate · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Java FullStack Developer

      Skills you'll gain: Angular, Web Applications, HTML and CSS, Web Development, Eclipse (Software), JavaScript Frameworks, Spring Boot, Object Oriented Programming (OOP), Restful API, Java Programming, Model View Controller, Object Oriented Design, Hypertext Markup Language (HTML), Front-End Web Development, Software Development Tools, Spring Framework, Java, Web Services, Javascript, Integrated Development Environments

      4.4
      Rating, 4.4 out of 5 stars
      ·
      666 reviews

      Intermediate · Specialization · 1 - 3 Months

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    1…404142…401

    In summary, here are 10 of our most popular customer experience courses

    • Design-Led Strategy: Design thinking for business strategy and entrepreneurship: The University of Sydney
    • Investment Risk Management: Coursera Project Network
    • How to Finance and Grow Your Startup – Without VC: University of London
    • Build Your Professional ePortfolio in English: Georgia Institute of Technology
    • ¿Qué hacen los buenos directivos? Prioridades de la Alta Dirección: IESE Business School
    • Penetration Testing, Threat Hunting, and Cryptography: IBM
    • Real-World Product Management: Advancing Women in Tech
    • Write A Feature Length Screenplay For Film Or Television: Michigan State University
    • Microsoft Full-Stack Developer: Microsoft
    • Luxury Hospitality & Brand Innovation: Starweaver

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