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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Nurturing Entrepreneurial Mindsets

      Skills you'll gain: Needs Assessment, Entrepreneurship, Growth Mindedness, Innovation, Community Development, Initiative and Leadership, Design Thinking, Leadership Development, Storytelling

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Developing Solutions for Microsoft Azure (AZ-204)

      Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Applications, Cloud Development, Application Deployment, Infrastructure As A Service (IaaS), Authentications, Redis, Active Directory, Cloud Computing, Serverless Computing, Application Performance Management, Cloud Storage, NoSQL, Key Management, Data Storage Technologies, Containerization, Scalability, Application Programming Interface (API)

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Regulatory Compliance, Customer Communications Management, Loans, Customer experience improvement, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Ethical Standards And Conduct, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Getting Started with Teradata

      Skills you'll gain: Teradata SQL, Data Modeling, Database Design, Database Administration, Database Architecture and Administration, Database Management, Database Management Systems, Data Architecture, Data Warehousing, SQL, Data Import/Export, Software Installation, Performance Tuning

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Get Ready to Sell: Guided Projects and Portfolio Development

      Skills you'll gain: Sales Process, Sales Development, Sales, Sales Management, Sales Strategy, General Sales Practices, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Interviewing Skills, Prospecting and Qualification, Portfolio Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Material Design 3 for Beginners : Customizing Components

      Skills you'll gain: Figma (Design Software), User Experience Design, User Centered Design, Design, Web Design, Design Elements And Principles, Style Guides

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Créer un Business Model Canva avec Mural

      Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, New Business Development, Business Planning, Telecommuting, Business Strategy, Value Propositions, Collaborative Software

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      W

      Whizlabs

      Microsoft Copilot: Power Platform & Security Best Practices

      Skills you'll gain: Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Security Management, Productivity Software, Threat Detection, Compliance Management, Artificial Intelligence, Automation, Operational Efficiency, Incident Response, Generative AI

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Data Analysis Using Hadoop Tools

      Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Apache Spark, NoSQL, Data Management, Data Processing, SQL, Query Languages, Data Manipulation, Scripting Languages, Data Transformation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      YouTube Insights: Crack the Algorithm

      Skills you'll gain: Content Performance Analysis, Content Strategy, Web Analytics, Content Creation, Social Media Content, Social Media Strategy, Digital Content, Key Performance Indicators (KPIs), Performance Metric, Growth Strategies, Performance Analysis, Digital Media Strategy, Promotional Strategies, Customer Insights, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Build a Developer Portfolio with SvelteKit & Sanity CMS

      Skills you'll gain: Responsive Web Design, UI Components, Web Development Tools, Web Applications, Web Design and Development, Software Design, Web Design, Front-End Web Development, Content Management Systems, Full-Stack Web Development, Back-End Web Development, Application Deployment

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      إدارة العملاء المحتملين باستخدام HubSpot

      Skills you'll gain: Lead Generation, HubSpot CRM, Sales Management, Sales Pipelines, Customer Relationship Building, Sales Process, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Dashboard, Marketing Automation, Service Level Agreement, Management Reporting, Workflow Management, Prioritization, Business Metrics, Email Marketing, Key Performance Indicators (KPIs)

      Beginner · Course · 1 - 3 Months

    Customer Experience learners also search

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    UX Design
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    In summary, here are 10 of our most popular customer experience courses

    • Nurturing Entrepreneurial Mindsets: Duke University
    • Developing Solutions for Microsoft Azure (AZ-204): Packt
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • Getting Started with Teradata: LearnQuest
    • Get Ready to Sell: Guided Projects and Portfolio Development: Zoho Corporation
    • Material Design 3 for Beginners : Customizing Components: Coursera Project Network
    • Créer un Business Model Canva avec Mural: Coursera Project Network
    • Microsoft Copilot: Power Platform & Security Best Practices: Whizlabs
    • Data Analysis Using Hadoop Tools: Johns Hopkins University
    • YouTube Insights: Crack the Algorithm: Coursera

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