• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      How Technology Will Shape Marketing with Jagdish Sheth

      Skills you'll gain: Digital Advertising, Marketing, MarTech, Advertising, Marketing Communications, Sales, Social Media, Marketing Strategy and Techniques, Digital Marketing, Real Time Data, Promotional Strategies, E-Commerce, Emerging Technologies, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Hands-on with MS Teams

      Skills you'll gain: Group Policy, Compliance Management, Network Support, Enterprise Application Management, User Accounts, System Monitoring, System Configuration, Application Deployment, Remote Access Systems, Test Tools, Information Assurance, Governance, Event Monitoring, Telecommuting, Configuration Management, Live Streaming

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Core Game Setup and Basic Horror Mechanics

      Skills you'll gain: Unreal Engine, Virtual Environment, Video Game Development, Game Design, Interactive Design, Animation and Game Design, User Interface (UI)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      GitHub Actions Masterclass: From Beginner to Advanced

      Skills you'll gain: CI/CD, Continuous Integration, GitHub, Continuous Deployment, Git (Version Control System), Development Environment, Docker (Software), Security Controls, Automation, YAML, Application Security, Containerization, JavaScript Frameworks, Event-Driven Programming

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Emerging Markets - Jagdish Sheth

      Skills you'll gain: Global Marketing, Regulatory Compliance, Innovation, Corporate Sustainability, Marketing Strategies, Market Dynamics, Market Analysis, International Finance, Brand Management, Market Opportunities, Strategic Thinking, Product Development, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Product Reviews Text-based Search - OpenAI Text Embedding

      Skills you'll gain: Dimensionality Reduction, OpenAI, Application Development, Exploratory Data Analysis, Application Programming Interface (API), Scatter Plots, Text Mining, Python Programming, Natural Language Processing, Data Manipulation

      Intermediate · Guided Project · Less Than 2 Hours

    • P

      Packt

      Linux Shell Scripting - Advanced

      Skills you'll gain: Bash (Scripting Language), Shell Script, Unix Shell, Scripting, Linux Commands, Unix Commands, Linux, Command-Line Interface, Unix, User Interface (UI), Graphical Tools

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Ventas entrantes

      Skills you'll gain: Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Target Audience, Sales Strategy, Phone Sales, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Email Marketing, Professional Networking

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      MLOps in R: Deploying machine learning models using vetiver

      Skills you'll gain: MLOps (Machine Learning Operations), Continuous Deployment, Application Deployment, Tidyverse (R Package), R Programming, Dashboard, Health Informatics, Applied Machine Learning, Continuous Monitoring, Predictive Modeling, Machine Learning Methods, Statistical Machine Learning, Docker (Software), Application Programming Interface (API)

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      DApp Design and Development - Blockchain Technology Applied

      Skills you'll gain: Blockchain, Web Development Tools, React Redux, User Interface and User Experience (UI/UX) Design, Application Deployment, Application Development, React.js, Front-End Web Development, Application Security, Web Applications, Development Testing, User Experience Design, Software Development Tools, Application Programming Interface (API), Back-End Web Development

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts - Bahasa Indonesia

      Skills you'll gain: Google Cloud Platform, Generative AI, Marketing Analytics, Customer Analysis, Customer Insights, Advanced Analytics, Analytics, Business Analytics, Predictive Modeling, Applied Machine Learning

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Use Data Canvas to Visualize and Design Queries

      Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis

      Beginner · Project · Less Than 2 Hours

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…401402403…429

    In summary, here are 10 of our most popular customer experience courses

    • How Technology Will Shape Marketing with Jagdish Sheth: Kennesaw State University
    • Hands-on with MS Teams: Packt
    • Core Game Setup and Basic Horror Mechanics: Packt
    • GitHub Actions Masterclass: From Beginner to Advanced: Packt
    • Emerging Markets - Jagdish Sheth: Kennesaw State University
    • Product Reviews Text-based Search - OpenAI Text Embedding: Coursera Project Network
    • Linux Shell Scripting - Advanced: Packt
    • Ventas entrantes: HubSpot Academy
    • MLOps in R: Deploying machine learning models using vetiver: Coursera Project Network
    • DApp Design and Development - Blockchain Technology Applied: Board Infinity

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok