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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      P

      Packt

      Foundations of Unreal Engine 5 and Basic Environment Design

      Skills you'll gain: 3D Modeling, Unreal Engine, Virtual Environment, Computer Graphics, Visualization (Computer Graphics), UI Components, Game Design, Scalability, Development Environment, Performance Tuning, Design

      Beginner · Course · 3 - 6 Months

    • P

      Packt

      Applied Generative AI & NLP with Python

      Skills you'll gain: Prompt Engineering, Generative AI, Natural Language Processing, OpenAI, Databases, Feature Engineering, Python Programming, Artificial Intelligence, Database Management, Performance Tuning, Artificial Neural Networks, Application Programming Interface (API), Deep Learning

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Regulatory Compliance, Customer Communications Management, Loans, Customer experience improvement, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Ethical Standards And Conduct, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      AWS Tools and Services for AI

      Skills you'll gain: Prompt Engineering, Generative AI

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Nurturing Entrepreneurial Mindsets

      Skills you'll gain: Needs Assessment, Entrepreneurship, Growth Mindedness, Innovation, Community Development, Initiative and Leadership, Design Thinking, Leadership Development, Storytelling

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Crie seu primeiro funil de conversão e CRM com Hubspot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Getting Started with Teradata

      Skills you'll gain: Teradata SQL, Data Modeling, Database Design, Database Administration, Database Architecture and Administration, Database Management, Database Management Systems, Data Architecture, Data Warehousing, SQL, Data Import/Export, Software Installation, Performance Tuning

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      GitHub Actions Masterclass: From Beginner to Advanced

      Skills you'll gain: CI/CD, Continuous Integration, GitHub, Continuous Deployment, Git (Version Control System), Development Environment, Docker (Software), Security Controls, Automation, YAML, Application Security, Containerization, JavaScript Frameworks, Event-Driven Programming

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Hands-on with MS Teams

      Skills you'll gain: Group Policy, Compliance Management, Network Support, Enterprise Application Management, User Accounts, System Monitoring, System Configuration, Application Deployment, Remote Access Systems, Test Tools, Information Assurance, Governance, Event Monitoring, Telecommuting, Configuration Management, Live Streaming

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      YouTube Insights: Crack the Algorithm

      Skills you'll gain: Content Performance Analysis, Content Strategy, Web Analytics, Content Creation, Social Media Content, Social Media Strategy, Digital Content, Key Performance Indicators (KPIs), Performance Metric, Growth Strategies, Performance Analysis, Digital Media Strategy, Promotional Strategies, Customer Insights, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Advanced Network Analysis and Incident Response

      Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Intelligence, Intrusion Detection and Prevention, Anomaly Detection, Cyber Security Strategy, Threat Detection, Network Analysis, Network Security, Network Monitoring, NIST 800-53, Cloud Security

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      إدارة العملاء المحتملين باستخدام HubSpot

      Skills you'll gain: Lead Generation, HubSpot CRM, Sales Management, Sales Pipelines, Customer Relationship Building, Sales Process, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Dashboard, Marketing Automation, Service Level Agreement, Management Reporting, Workflow Management, Prioritization, Business Metrics, Email Marketing, Key Performance Indicators (KPIs)

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Foundations of Unreal Engine 5 and Basic Environment Design: Packt
    • Applied Generative AI & NLP with Python: Packt
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • AWS Tools and Services for AI: LearnKartS
    • Nurturing Entrepreneurial Mindsets: Duke University
    • Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera Project Network
    • Getting Started with Teradata: LearnQuest
    • GitHub Actions Masterclass: From Beginner to Advanced: Packt
    • Hands-on with MS Teams: Packt
    • YouTube Insights: Crack the Algorithm: Coursera

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