• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Web Development Fundamentals

      Skills you'll gain: Responsive Web Design, Web Development, HTML and CSS, Web Applications, Front-End Web Development, Web Design, Semantic Web, Javascript, Web Content Accessibility Guidelines, Data Storage Technologies, Application Security, User Interface (UI), Data Validation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Monitoring, Security, and High Availability in Vault

      Skills you'll gain: System Monitoring, Kubernetes, Continuous Monitoring, Application Security, Hardening, Key Management, Disaster Recovery, Encryption, Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of Colorado Boulder

      Introduction to Bayesian Statistics for Data Science

      Skills you'll gain: Bayesian Statistics, Statistical Inference, Statistical Modeling, Predictive Analytics, Statistical Methods, Data Ethics, Data Science, Probability, Regression Analysis, Analytical Skills, Probability Distribution

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure AI & ML: Optimize Language Models for AI Applications

      Skills you'll gain: MLOps (Machine Learning Operations), Microsoft Azure, Prompt Engineering, Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), Data Pipelines, Applied Machine Learning, Large Language Modeling, Continuous Monitoring, Generative AI, Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Exploitation and Penetration Testing with Metasploit

      Skills you'll gain: Penetration Testing, Network Security, Vulnerability Scanning, Cybersecurity, Vulnerability Assessments, Security Testing, Security Engineering, Cyber Threat Intelligence, Web Applications, USB, Software Installation, Command-Line Interface, System Configuration

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Cisco Certified DevNet Associate (200-901)

      Skills you'll gain: Network Troubleshooting, Software Development Methodologies, Infrastructure as Code (IaC), Application Deployment, Open Web Application Security Project (OWASP), CI/CD, Docker (Software), Bash (Scripting Language), Cloud Development, Development Environment, DevOps, TCP/IP, OSI Models, Software Development, General Networking, Application Programming Interface (API), Version Control, Agile Methodology, IT Automation, Network Administration

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      J

      Johns Hopkins University

      Honors Algebra 2: Linear and Quadratic Functions

      Skills you'll gain: Algebra, Graphing, Advanced Mathematics, Logical Reasoning, General Mathematics, Mathematical Theory & Analysis, Applied Mathematics, Mathematical Modeling, Visualization (Computer Graphics), Correlation Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      B

      Board Infinity

      Introduction to JUnit

      Skills you'll gain: Object Oriented Programming (OOP), Eclipse (Software), Java Programming, Development Environment, Programming Principles, Computer Programming, Unit Testing, Debugging, Virtual Machines

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      S

      Starweaver

      Change Management for GenAI Integration

      Skills you'll gain: Organizational Change, Generative AI, Change Management, Business Transformation, Stakeholder Engagement, Innovation, Data Ethics, Digital Transformation, Technology Strategies, Business Strategy, Performance Metric, Employee Training, Business Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Patient Care Coordinators and Case Management

      Skills you'll gain: Generative AI Agents, ChatGPT, Generative AI, Patient Coordination, Practice Management Software, Care Coordination, Case Management, Health Technology, Technology Roadmaps, Health Care Administration, Medical History Documentation, Prompt Engineering, Health Information Management and Medical Records, Change Control, Business Process Automation, Automation, Software As A Service

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      HashiCorp Vault Foundations and Secrets Management

      Skills you'll gain: Key Management, Authentications, Hardening, Encryption, Data Security, Application Security, Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Identity and Access Management, Public Key Infrastructure, User Accounts, Configuration Management, Database Management, Command-Line Interface

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep AZ-400: Microsoft DevOps Engineer Expert

      Skills you'll gain: CI/CD, Authorization (Computing), Package and Software Management, Infrastructure as Code (IaC), Azure DevOps, Continuous Delivery, Authentications, Application Deployment, Continuous Integration, DevSecOps, DevOps, Security Controls, Continuous Deployment, Git (Version Control System), Performance Tuning, Agile Methodology, Identity and Access Management, Version Control, Microsoft Azure, Collaborative Software

      Advanced · Specialization · 1 - 3 Months

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…414243…401

    In summary, here are 10 of our most popular customer experience courses

    • Web Development Fundamentals: Microsoft
    • Monitoring, Security, and High Availability in Vault: Packt
    • Introduction to Bayesian Statistics for Data Science: University of Colorado Boulder
    • Azure AI & ML: Optimize Language Models for AI Applications: Whizlabs
    • Exploitation and Penetration Testing with Metasploit: IBM
    • Cisco Certified DevNet Associate (200-901): Packt
    • Honors Algebra 2: Linear and Quadratic Functions: Johns Hopkins University
    • Introduction to JUnit: Board Infinity
    • Change Management for GenAI Integration: Starweaver
    • GenAI for Patient Care Coordinators and Case Management: Coursera Instructor Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok