Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Performance Metric, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Digital Transformation, Operating Systems, Lifelong Learning

Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour

Skills you'll gain: Presentations, Sales Presentations, Product Demonstration, Microsoft PowerPoint, Customer Analysis, Competitive Analysis, Value Propositions, Team Oriented

Skills you'll gain: Social Media Content, Social Media, Presentations, Social Media Marketing, Content Creation, Instagram, Social Media Strategy, Facebook, LinkedIn, Digital Marketing

Skills you'll gain: Emerging Technologies, Technology Strategies, Digital Transformation, Business Transformation, Social Media, Innovation, Organizational Change, Competitive Analysis, E-Commerce, Business Strategy

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Analysis, Financial Data, Business Intelligence, Data Modeling, Financial Analysis, Time Series Analysis and Forecasting, Data Import/Export

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Awareness, Benchmarking, Social Justice, Peer Review, Cultural Diversity, Program Evaluation, Culture Transformation, Social Sciences, Cultural Sensitivity, Analysis, Culture

Skills you'll gain: Account Management, Sales Process, Process Mapping, Sales Pipelines, Customer Relationship Management (CRM) Software, Customer Relationship Management, Prospecting and Qualification, Customer Retention, Sales, New Business Development, Customer Acquisition Management, Organizational Structure, General Sales Practices

Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Target Market, Innovation, Socioeconomics, Business Ethics, Environmental Management Systems

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Oral Expression, Business Planning, Proposal Development, Fundraising, Business Communication, Goal Setting, Financial Statement Analysis, Return On Investment

Skills you'll gain: Business Metrics, Analytics, Digital Transformation, Business Analytics, Business Intelligence, Big Data, Business Analysis, Data Analysis, Business Process Improvement, Performance Metric, Key Performance Indicators (KPIs), E-Commerce, Financial Services, Cash Flows, Data Literacy