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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft AI & ML Engineering

      Skills you'll gain: Unsupervised Learning, Generative AI, Large Language Modeling, Data Management, Natural Language Processing, MLOps (Machine Learning Operations), Supervised Learning, Microsoft Azure, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure Architecture, Cloud Infrastructure, Generative AI Agents, Applied Machine Learning, Reinforcement Learning, Data Ethics, Prompt Engineering, Data Processing, Artificial Intelligence, Application Deployment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      162 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • T

      Tel Aviv University

      The Holocaust - An Introduction (I): Nazi Germany: Ideology, The Jews and the World

      Skills you'll gain: Public History, World History, European History, Social Justice, Research, Political Sciences, Social Sciences, Cultural Diversity, Policy Analysis, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • T

      The State University of New York

      How To Create a Website in a Weekend! (Project-Centered Course)

      Skills you'll gain: Web Design, WordPress, Web Language, HTML and CSS, Browser Compatibility, Web Content, Web Development, Web Analytics and SEO, Responsive Web Design, Cross Platform Development, Content Management

      3.3
      Rating, 3.3 out of 5 stars
      ·
      581 reviews

      Mixed · Course · 1 - 4 Weeks

    • E

      Edge Impulse

      Introduction to Embedded Machine Learning

      Skills you'll gain: Applied Machine Learning, Embedded Systems, Data Processing, Machine Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Deep Learning, Feature Engineering, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      728 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Strategising: Management for Global Competitive Advantage

      Skills you'll gain: Business Strategy, Design Thinking, Supply Chain, Strategic Thinking, Supply Chain Planning, Business Ethics, Supply Chain Management, Corporate Sustainability, Customer Analysis, Emerging Technologies, Strategic Marketing, Growth Strategies, Strategic Sourcing, Environmental Social And Corporate Governance (ESG), Digital Transformation, Governance, Transportation, Supply Chain, and Logistics, Innovation, Business Modeling, Business Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Case Studies and Capstone Project

      Skills you'll gain: Incident Response, Penetration Testing, Computer Security Incident Management, Cyber Threat Intelligence, Cybersecurity, Threat Detection, Vulnerability Assessments, Security Awareness, Threat Management, Malware Protection, Vulnerability Management, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Data Visualization in Excel

      Skills you'll gain: Pivot Tables And Charts, Data Storytelling, Data Visualization Software, Interactive Data Visualization, Spreadsheet Software, Dashboard, Microsoft Excel, Excel Macros, Infographics, Data Analysis, Data Manipulation, Forecasting

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Managing ADHD, Autism, Learning Disabilities, and Concussion in School

      Skills you'll gain: Autism Spectrum Disorders, Mental and Behavioral Health Specialties, School Psychology, Patient Evaluation, Disabilities, Special Education, Classroom Management, Pediatrics, Mental and Behavioral Health, Care Management, Child Development, Mental Health, Individualized Education Programs (IEP), Psychological Evaluations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • G

      GitLab

      How to Manage a Remote Team

      Skills you'll gain: Telecommuting, Virtual Teams, Team Management, Human Resources Management and Planning, Culture Transformation, Performance Metric, Leadership and Management, Organizational Change, Organizational Strategy, Business Transformation, Organizational Leadership, Team Building, Performance Management, Adaptability, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Pennsylvania

      Removing Barriers to Change

      Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Cognitive flexibility, Behavioral Economics, Decision Making, Critical Thinking, Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      460 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      National Taiwan University

      BIM Application for Engineers

      Skills you'll gain: Autodesk Revit, Building Information Modeling, Autodesk, Construction Estimating, Simulation and Simulation Software, 3D Modeling, Construction Management, Data Integration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      503 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Modernize Infrastructure and Applications with Google Cloud

      Skills you'll gain: Serverless Computing, Digital Transformation, Application Programming Interface (API), Hybrid Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Containerization, Multi-Cloud, Cloud Computing, Cloud API, Kubernetes, Microservices, Application Development, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Microsoft AI & ML Engineering: Microsoft
    • The Holocaust - An Introduction (I): Nazi Germany: Ideology, The Jews and the World: Tel Aviv University
    • How To Create a Website in a Weekend! (Project-Centered Course): The State University of New York
    • Introduction to Embedded Machine Learning: Edge Impulse
    • Strategising: Management for Global Competitive Advantage: Macquarie University
    • Cybersecurity Case Studies and Capstone Project: IBM
    • Data Visualization in Excel: Macquarie University
    • Managing ADHD, Autism, Learning Disabilities, and Concussion in School: University of Colorado System
    • How to Manage a Remote Team: GitLab
    • Removing Barriers to Change: University of Pennsylvania

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