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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Scrum Master Certification: Scrum Methodologies

      Skills you'll gain: User Story, Backlogs, Sprint Planning, Risk Management, Agile Methodology, Management Reporting, Agile Project Management, Performance Reporting, Business Reporting, Prioritization, Project Estimation, Team Oriented, Estimation, Project Performance, Capacity Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      909 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      GenAI for Executives & Business Leaders: An Introduction

      Skills you'll gain: Generative AI, Data Ethics, Artificial Intelligence, Business Transformation, Business Leadership, Business Ethics, Governance, Digital Transformation, Data-Driven Decision-Making, Business Strategies, Customer experience improvement, Customer Service

      4.6
      Rating, 4.6 out of 5 stars
      ·
      399 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Use Canva to Create Desktop and Mobile-friendly Web Pages.

      Skills you'll gain: Canva (Software), Web Design and Development, Web Applications, Web Content, Digital Publishing, Graphic and Visual Design Software, Visual Design, User Accounts

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.4K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Administración de Recursos Humanos

      Skills you'll gain: Human Capital, Human Resource Strategy, Human Resources Management and Planning, Talent Management, Leadership Development, Workforce Development, Talent Acquisition, Organizational Strategy, Employee Retention, Recruitment Strategies, Employee Training, Culture Transformation, Organizational Development, Performance Management, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introduction to iOS Mobile Application Development

      Skills you'll gain: iOS Development, Apple iOS, Apple Xcode, Mobile Development, Swift Programming, Mobile Development Tools, Objective-C (Programming Language), User Interface (UI), Application Development, UI Components, Integrated Development Environments, Development Environment, Storyboarding

      4.6
      Rating, 4.6 out of 5 stars
      ·
      980 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Natural Gas

      Skills you'll gain: Energy and Utilities, Safety Training, Environmental Regulations, Construction, Environmental Engineering, Process Engineering, Continuous Monitoring, Systems Of Measurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Y

      Yale University

      A Journey through Western Christianity: from Persecuted Faith to Global Religion (200 - 1650)

      Skills you'll gain: Ancient History, World History, European History, Culture, Cultural Diversity, Art History, Liberal Arts, Storytelling, Higher Education

      4.8
      Rating, 4.8 out of 5 stars
      ·
      680 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      ISC2

      Security Principles

      Skills you'll gain: Security Controls, Cybersecurity, Information Assurance, Risk Management Framework, Cyber Security Policies, Cyber Governance, Data Ethics, Cyber Risk, Security Awareness, Data Integrity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      558 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Building AI Cloud Apps with Microsoft Azure

      Skills you'll gain: Cloud Development, Image Analysis, Anomaly Detection, Prompt Engineering, Microsoft Copilot, Microsoft Azure, Cloud Storage, Data Storage, Cloud Applications, Computer Vision, Text Mining, Microsoft Development Tools, Unsupervised Learning, Data Storage Technologies, Natural Language Processing, Cloud Hosting, Continuous Deployment, Data Ethics, Application Deployment, Virtual Machines

      4.5
      Rating, 4.5 out of 5 stars
      ·
      493 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Newborn Baby Care

      Skills you'll gain: Respiratory Care, Patient Evaluation, Preventative Care, Child Health, Maternal Health, Pulmonology, Health Assessment, Vital Signs, Working With Children, Cardiology, Nursing Care, Pediatrics, Child Development, Parent Communication, Nursing and Patient Care, Medical Equipment and Technology, Caregiving, Patient Education and Support, Patient Safety, Public Health and Disease Prevention

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      Introduction to Events Management

      Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Planning, Operations Management, Coordinating, Budgeting, Promotional Strategies, Vendor Management, Marketing Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      227 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Safety in the Utility Industry

      Skills you'll gain: Environmental Regulations, Electrical Safety, Safety Training, Occupational Safety and Health Administration (OSHA), Energy and Utilities, Hazard Communication (HazCom), Environment Health And Safety, Health And Safety Standards, Safety and Security, Fall Protection, Fire And Life Safety, Regulatory Compliance, First Aid, Emergency Response

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…515253…402

    In summary, here are 10 of our most popular customer experience courses

    • Scrum Master Certification: Scrum Methodologies: LearnQuest
    • GenAI for Executives & Business Leaders: An Introduction: IBM
    • Use Canva to Create Desktop and Mobile-friendly Web Pages.: Coursera Project Network
    • Administración de Recursos Humanos: Universidad de Palermo
    • Introduction to iOS Mobile Application Development: Meta
    • Natural Gas: University at Buffalo
    • A Journey through Western Christianity: from Persecuted Faith to Global Religion (200 - 1650) : Yale University
    • Security Principles: ISC2
    • Building AI Cloud Apps with Microsoft Azure: Microsoft
    • Newborn Baby Care: University of Colorado System

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