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Explore the Customer Experience Course Catalog
- Status: Free
Coursera Project Network
Skills you'll gain: Order Processing, Order Management, Inventory Management System, Inventory Control, Customer Relationship Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Dashboard
- Status: Free Trial
Skills you'll gain: Responsive Web Design, Front-End Web Development, Git (Version Control System), Web Content Accessibility Guidelines, User Interface and User Experience (UI/UX) Design, HTML and CSS, Code Review, React.js, Usability, Usability Testing, Web Applications, Semantic Web, Data Validation
- Status: Free Trial
University of Virginia
Skills you'll gain: Brainstorming, Design Thinking, Innovation, Ideation, Creative Thinking, User Research, Human Centered Design, Creative Problem-Solving, Design Research, Open Mindset, Stakeholder Management, Project Scoping, User Experience Design, Persona Development, Project Planning, Process Mapping, Value Engineering, Product Development, Growth Mindedness, Visionary
- Status: Free Trial
West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Training Programs, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Inside Sales, Marketing Budgets, Business Ethics, Employee Training, Legal Risk, Operating Expense, Compensation Strategy
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Business Intelligence, Analytics, Peer Review, Business Analysis, Performance Measurement, Marketing Analytics, Business Solutions, Business Planning, Business Strategy, Strategic Thinking, Strategic Planning, Business Strategies, Key Performance Indicators (KPIs), Digital Advertising, Advertising
University of London
Skills you'll gain: Learning Theory, Teaching, Human Learning, Pedagogy, Education and Training, Higher Education, Social Sciences, Policy Analysis
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Market Dynamics, Innovation, Product Design, Business Modeling, Platform As A Service (PaaS), Business Strategy, Consumer Behaviour
LearnQuest
Skills you'll gain: Video Editing, Motion Graphics, Knowledge of Apple Software, Post-Production, Video Production, Photo/Video Production and Technology, Animations, Media Production, Data Import/Export, Editing, Content Management, File Management, Color Matching, Timelines
- Status: Free
Coursera Project Network
Skills you'll gain: Customer Engagement, Canva (Software), Selling Techniques, Video Production, Marketing Materials, Presentations, Promotional Materials, Social Media Campaigns, Promotional Strategies, Multimedia, Marketing, Social Media Marketing, Value Propositions, Content Creation, Animations
- Status: NewStatus: Free Trial
Microsoft
Skills you'll gain: Competitive Analysis, Market Research, User Story, Product Roadmaps, Usability, Persona Development, Product Development, Market Analysis, New Product Development, Product Management, Product Lifecycle Management, Design Thinking, User Interface (UI) Design, Market Opportunities, Business Research, User Experience Design, Product Quality (QA/QC), Quality Assurance, Product Strategy, Agile Product Development
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Probability, Probability & Statistics, Probability Distribution, Statistical Inference, Statistical Methods, Statistics, Bayesian Statistics, Data Science, Sampling (Statistics), Data Ethics, Statistical Analysis, Quantitative Research, Sample Size Determination
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Create your e-commerce store with Shopify: Coursera Project Network
- Front-End Developer Capstone : Meta
- Design Thinking: University of Virginia
- Sales Operations/Management: West Virginia University
- Business Analytics Capstone: University of Pennsylvania
- What future for education?: University of London
- Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
- 服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points): National Taiwan University
- Mastering Final Cut Pro: LearnQuest
- Create a Promotional Video using Canva: Coursera Project Network