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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: New
      New
      P

      Packt

      Comprehensive Guide to Agile Scrum Foundations

      Skills you'll gain: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, User Story, Jira (Software), Project Risk Management, Project Management, Sprint Retrospectives, Microsoft Teams, Continuous Improvement Process, ChatGPT, Prioritization

      Intermediate · Course · 3 - 6 Months

    • A

      Automatic Data Processing, Inc. (ADP)

      Evaluating Candidates and Managing the Offer Process

      Skills you'll gain: Negotiation, Recruitment, Talent Recruitment, Interviewing Skills, Constructive Feedback, Professional Networking, Compensation Management, Employee Onboarding, Communication Strategies, Rapport Building

      Beginner · Course · 1 - 4 Weeks

    • A

      Automatic Data Processing, Inc. (ADP)

      Tracking and Reporting

      Skills you'll gain: Performance Analysis, Key Performance Indicators (KPIs), Change Management, Performance Measurement, Recruitment, Process Improvement, Business Metrics, Talent Acquisition, Benchmarking, Recruitment Strategies, Continuous Improvement Process

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      M

      MedCerts

      Nursing Assistant Essentials

      Skills you'll gain: Patient Assistance, Nursing and Patient Care, Healthcare Ethics, Direct Patient Care, Caregiving, Toileting, Patient Education and Support, Medical Privacy, Oral Hygiene, Home Health Care, Patient Safety, Nursing Homes, Personal Care, Care Coordination, Activities of Daily Living (ADLs), Health Care Procedure and Regulation, Geriatrics

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Introduction to Responsible AI - Deutsch

      Skills you'll gain: Data Ethics, Accountability, Artificial Intelligence, Compliance Training, Governance, Regulatory Compliance, Business Ethics, Ethical Standards And Conduct, Decision Making

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free
      Free
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Generative AI Agents, Customer Relationship Management (CRM) Software, HubSpot CRM, Business Process Automation

      Intermediate · Course · 1 - 4 Weeks

    • I

      IBM

      Software Testing, Deployment, and Maintenance Strategies

      Skills you'll gain:

      Intermediate · Course

    • A

      Automatic Data Processing, Inc. (ADP)

      Certificate Overview and Introduction to Recruiting

      Skills you'll gain: Full Cycle Recruitment, Personal Development, Recruitment, Professional Development, Value Propositions, Recruitment Strategies, Talent Acquisition, Job Analysis, Self-Awareness, Human Resources, Talent Sourcing, Organizational Structure

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Master LangChain with No-Code tools - Flowise and LangFlow

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Natural Language Processing, Application Development, Application Programming Interface (API), Automation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      W

      Whizlabs

      Exam Prep: Certified Information Systems Auditor (CISA)

      Skills you'll gain: Audit Planning, Data Security, Network Security, Disaster Recovery, Business Continuity Planning, Security Testing, Cybersecurity, Infrastructure Security, Identity and Access Management, Database Management, Enterprise Architecture, IT Management, Compliance Auditing, Database Administration, Problem Management, Cloud Security, Security Controls, Information Technology, Relational Databases, Compliance Management

      Intermediate · Specialization · 1 - 3 Months

    • U

      University of Illinois at Urbana-Champaign

      Business Analytics Graduate Certificate

      Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • U

      University of North Texas

      Bachelor of Science in General Business

      Skills you'll gain: Operations Management, Mediation, Compensation and Benefits, Integrated Marketing Communications, Organizational Change, Event Management, Grammar, Sales Process, Data Mining, Data Visualization, Design Thinking, Global Marketing, Probability & Statistics, Cultural Diversity, Digital Media Strategy, Organizational Leadership, Political Sciences, Social Justice, Music History, Sociology

      Earn a degree

      Degree · 1 - 4 Years

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    In summary, here are 10 of our most popular business communication courses

    • Comprehensive Guide to Agile Scrum Foundations: Packt
    • Evaluating Candidates and Managing the Offer Process: Automatic Data Processing, Inc. (ADP)
    • Tracking and Reporting: Automatic Data Processing, Inc. (ADP)
    • Nursing Assistant Essentials: MedCerts
    • Introduction to Responsible AI - Deutsch: Google Cloud
    • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera Instructor Network
    • Software Testing, Deployment, and Maintenance Strategies : IBM
    • Certificate Overview and Introduction to Recruiting: Automatic Data Processing, Inc. (ADP)
    • Master LangChain with No-Code tools - Flowise and LangFlow: Packt
    • Exam Prep: Certified Information Systems Auditor (CISA): Whizlabs

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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