Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Performance Metric, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Negotiation, Communication

Skills you'll gain: Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Marketing, Digital Marketing, Customer Analysis, Marketing Management, Integrated Marketing Communications, Marketing Effectiveness, Consumer Behaviour, Target Market, Marketing Analytics, Digital Transformation, Sales Strategy, Digital Advertising, Sales Process, Marketing Strategy and Techniques, Digital Communications, Customer Insights, Content Strategy

Skills you'll gain: Instagram, Email Marketing, Lead Generation, Marketing Automation, Google Sheets, Social Media, Social Media Marketing, Digital Marketing, Gmail

Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Conflict Management, Stakeholder Management, Milestones (Project Management), Quality Assessment, Negotiation, Cost Estimation, Resource Planning, Project Risk Management, Contract Management, Kanban Principles

Skills you'll gain: Account Management, Generative AI Agents, Data Ethics, Sales Enablement, Proposal Development, Sales Management, Market Analysis, Market Trend, Client Services, Workflow Management, Prompt Engineering, Innovation, Business Ethics, Customer Relationship Management, Automation

Skills you'll gain: Generative AI, Prompt Engineering, Presentations, Document Management, Sales Presentations, Graphic and Visual Design, Developing Training Materials

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Team Oriented

Skills you'll gain: Big Data, Google Cloud Platform, Marketing Analytics, Generative AI, Data Analysis, Machine Learning Methods, Predictive Analytics, Data-Driven Decision-Making, Forecasting, Time Series Analysis and Forecasting

Skills you'll gain: Business Planning, E-Commerce, Customer Support, Digital Marketing, Business Modeling, Entrepreneurship, Business Strategies, Marketing Strategies, Business Operations, Operations Management, Competitive Analysis, Target Audience

Skills you'll gain: Marketing Budgets, Marketing Planning, Performance Measurement, Sales Presentations, Marketing Strategies, Music Performance, Booking (Sales), Goal Setting, Customer Engagement, Event Marketing, Content Marketing, Event Management, Professional Networking