Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Verbal Communication Skills, Operational Excellence, Customer Insights, Consumer Behaviour, Corporate Sustainability

Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Goal Setting, Social Media Strategy, Key Performance Indicators (KPIs), Marketing, Content Marketing, Instagram, Facebook, Marketing Strategy and Techniques, Marketing Channel, Digital Marketing, Policy Development

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution

Skills you'll gain: Management Accounting, Performance Measurement, Organizational Strategy, Capacity Management, Cost Accounting, Financial Accounting, Budget Management, Accounting, Strategic Decision-Making, Business Strategy, Financial Controls, Budgeting, Resource Allocation, Price Negotiation, Variance Analysis, Decision Making

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration

Skills you'll gain: ISO 9000 Series, Quality Assurance and Control, Quality Management Systems, Good Manufacturing Practices, Standard Operating Procedure, Risk Control, Safety Assurance, Laboratory Testing, Statistical Methods, Systems Of Measurement

Skills you'll gain: Database Design, Database Management Systems, SQL, Databases, MySQL, Relational Databases, Query Languages, NoSQL, Data Modeling

Skills you'll gain: Financial Statements, Return On Investment, Cash Flows, Accounting, Financial Analysis, Income Statement, Balance Sheet, Gross Profit, Financial Reporting, Business Metrics, Cost Accounting, Cash Management, Profit and Loss (P&L) Management, Operating Cost, Equities

Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Collaboration, Overcoming Obstacles, Self-Awareness

Skills you'll gain: Month End Closing, Financial Accounting, Financial Statements, Ledgers (Accounting), Accounting, Income Statement, Balance Sheet, Accounting Records

Skills you'll gain: Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Value Propositions, Customer experience strategy (CX), Cross Selling, Merchandising, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Digital Marketing

Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Communication, Influencing, Storytelling, Non-Verbal Communication, Composure, Creativity, Rapport Building, Adaptability