Skills you'll gain: Banking, Regulatory Compliance, Commercial Banking, Compliance Management, Governance Risk Management and Compliance, Investment Banking, Financial Services, Bank Regulations, Operational Efficiency, Risk Management, Operational Analysis, FinTech, Front Office, Business Operations

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, User Accounts, Editing

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy

Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Event Planning, Data-Driven Decision-Making, Relationship Management, Data Management, Customer Engagement, Operations Management, Risk Management, Marketing Strategies, Insurance, Safety and Security, Business Strategy, Advertising

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Customer Communications Management, Product Knowledge, Active Listening, Communication

Skills you'll gain: Sales Presentation, Canva (Software), Presentations, Prompt Engineering, Photo Editing, Generative AI, Brand Management, Content Creation, Video Editing

Skills you'll gain: Prompt Engineering, Generative AI, Data Visualization, Data Visualization Software, OpenAI, ChatGPT, Matplotlib, Data Analysis, Pandas (Python Package), Python Programming, Data Manipulation, Natural Language Processing

Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics

Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Management, Customer Service, Customer experience improvement, Marketing Automation, Marketing, Business Marketing, Marketing Communications, Content Development and Management, Customer Communications Management, User Accounts

Skills you'll gain: Content Strategy, Content Marketing, Web Content, Paid media, Content Creation, Email Marketing, Social Media Marketing, Copywriting, Search Engine Optimization, Digital Advertising, Business-To-Consumer, Key Performance Indicators (KPIs), Customer Engagement, B2B Sales

Skills you'll gain: Outbound Calls, Operational Efficiency, Customer experience improvement, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Artificial Intelligence, Systems Integration