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    • Service Design

    Service Design Courses Online

    Explore service design for creating user-centric services. Learn to design and improve service experiences across various industries.

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    Explore the Service Design Course Catalog

    • Status: New
      New
      Status: Preview
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      I

      IIT Bombay

      Design Thinking and Innovation

      Skills you'll gain: Design Thinking, Human Centered Design, Prototyping, Solution Design, User Research, User Experience Design, Product Design, Scalability, Innovation, Cultural Diversity, Ideation, User Centered Design, User Feedback, Product Development, Diversity and Inclusion, Team Oriented, Usability Testing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      The Bits and Bytes of Computer Networking

      Skills you'll gain: Computer Networking, OSI Models, Network Troubleshooting, Routing Protocols, Network Administration, General Networking, TCP/IP, Network Architecture, Network Routing, Networking Hardware, Network Protocols, Virtual Private Networks (VPN), Network Infrastructure, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, Wireless Networks, Network Security, Network Model, Data Integrity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Gamification

      Skills you'll gain: Game Design, Design Thinking, Project Design, Design Elements And Principles, Motivational Skills, Experience Design, Human Learning, Social Sciences, Social Studies, Behavior Management, Industrial and Organizational Psychology, Drive Engagement, Employee Engagement, Organizational Development, Behavioral Economics, Psychology, Customer Engagement, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      86 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Technical Support Fundamentals

      Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines

      4.8
      Rating, 4.8 out of 5 stars
      ·
      161K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      N

      Northeastern University

      User Experience Design and Testing Part 1

      Skills you'll gain: Usability, User Story, Requirements Analysis

      Build toward a degree

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Applied Software Engineering Fundamentals

      Skills you'll gain: Software Development Life Cycle, Linux Commands, GitHub, Software Architecture, Flask (Web Framework), Bash (Scripting Language), Development Environment, Git (Version Control System), Version Control, Software Design, Software Engineering, Shell Script, Web Applications, Linux, Software Development Methodologies, Software Design Patterns, Web Development, Jupyter, Web Scraping, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      49K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Roman Architecture

      Skills you'll gain: Ancient History, Art History, Architectural Design, Architecture and Construction, Construction, Civil Engineering, European History, World History, Cultural Diversity, Research and Design, Design Elements And Principles

      4.9
      Rating, 4.9 out of 5 stars
      ·
      693 reviews

      Beginner · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Packaging Design: Redesign a Product for a Brand from A to Z

      Skills you'll gain: Packaging and Labeling, Presentations, Product Design, Design Strategies, Design, New Product Development, Product Planning, Marketing Design, Graphic Design, Digital Design, Creative Design, Branding, Design Software, Design Research, Competitive Analysis, Adobe Photoshop, Adobe Illustrator

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      Brand Management: Aligning Business, Brand and Behaviour

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Design and Interpretation of Clinical Trials

      Skills you'll gain: Clinical Trials, Clinical Research, Scientific Methods, Data Ethics, Data Collection, Ethical Standards And Conduct, Statistical Reporting, Statistical Analysis, Statistical Methods, Regulatory Compliance, Sample Size Determination

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Data Analytics with Excel and R

      Skills you'll gain: Data Storytelling, Data Visualization, Dashboard, Extract, Transform, Load, Database Design, Shiny (R Package), Pivot Tables And Charts, SQL, Rmarkdown, Data Analysis, Ggplot2, Data Wrangling, Data Visualization Software, Relational Databases, Leaflet (Software), IBM Cognos Analytics, Data Cleansing, Excel Formulas, Web Scraping, Data Manipulation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    1…789…569

    In summary, here are 10 of our most popular service design courses

    • Design Thinking and Innovation: IIT Bombay
    • The Bits and Bytes of Computer Networking: Google
    • Gamification: University of Pennsylvania
    • Call Center Customer Service: CVS Health
    • Technical Support Fundamentals: Google
    • User Experience Design and Testing Part 1: Northeastern University
    • Applied Software Engineering Fundamentals: IBM
    • Roman Architecture: Yale University
    • Packaging Design: Redesign a Product for a Brand from A to Z: Skillshare
    • Brand Management: Aligning Business, Brand and Behaviour: University of London

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