What is quality management?

Quality management involves overseeing every aspect of a task or project that can ensure excellence as a result. The steps of the quality management process include quality planning, quality assurance, quality control, and quality improvement. Using all of these components assures a hands-on system whereby everyone works together to achieve a successful product or service. Quality management works along every step of the process, from developing a budget to eliminating errors to improving deliverables. Putting quality management to use in your workplace can help your team increase the value of the goods and services that you offer and can turn clients into repeat customers who will recommend your company to others.

Why learn quality management?

Quality management is an important set of skills to learn because it can help your company achieve successful results. No matter what industry you're in, your clients are looking for quality. The principles that drive quality management work at every step of the process to make sure that you deliver a product or service that will satisfy your customer. When you're putting quality management to work, you're looking not only at the end result but also at every part of the process of achieving your goal. From the planning stages of a project to the final delivery, using quality management can help you know that your clients will be happy with what you've delivered.

How can quality management benefit my career?

Applying quality management to your workplace can help you achieve greater success in your field, which can lead to raises and promotions. As your product quality and efficiency grow, and as you better manage your budget, you'll get the recognition that can help you advance in your career. You can also look for a whole new career in quality management, either within a company or on your own as an auditor or consultant. Focusing on quality management as a career can not only be financially rewarding, but it can also give you more variety and enjoyment as you work on different projects with different teams.

How can online courses on Coursera help me learn quality management?

Online courses on Coursera can provide you with knowledge of quality management in healthcare, supply chain management, and environmental management. You can learn about Six Sigma principles, Agile, and data management for clinical research too. A course in patient safety can help you learn why measurement is essential to quality improvement. And a course in engineering project management can give you the opportunity to learn how to manage risk, engage and manage people, procure goods and services, and control the quality of deliverables.

What are the benefits of taking an online Quality Management course?

Online Quality Management courses offer a convenient and flexible way to enhance your knowledge or learn new Quality Management skills. Choose from a wide range of Quality Management courses offered by top universities and industry leaders tailored to various skill levels.

What Quality Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in Quality Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top Quality Management Courses - Learn Quality Management Online

Explore the Quality Management Course Catalog

HEC Paris
Executive MSc & MSc in Innovation and Entrepreneurship
Skills you'll gain: New Product Development, Research Methodologies, Intellectual Property, Performance Measurement, Design Thinking, Value Propositions, Business Strategy, Financial Modeling, Private Equity, Team Building, Social Media Strategy, Business Modeling, Active Listening, Business Planning, Supplier Relationship Management, Ideation, Entrepreneurship, Creativity, Stakeholder Engagement, Innovation
Earn a degree
Degree · 1 - 4 Years
Microsoft
Web Development Fundamentals
Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), HTML and CSS, Web Applications, Event-Driven Programming, Web Development, Front-End Web Development, Responsive Web Design, Javascript, Data Storage, Data Management, UI Components
Beginner · Course · 1 - 3 Months
Universidad de los Andes
Maestría en Ingeniería de Software
Skills you'll gain: User Story, Process Analysis, Maintainability, Test Automation, Angular, Android Jetpack, Risk Mitigation, Cloud-Native Computing, Dashboard, Design Thinking, Site Reliability Engineering, API Design, Video Game Development, Internet Of Things, Sprint Planning, User Experience Design, Microservices, Machine Learning, Security Requirements Analysis, Cloud Applications
Earn a degree
Degree · 1 - 4 Years
HEC Paris
Leading Innovation With Creativity University Certificate
Skills you'll gain: Design Thinking, Active Listening, Creativity, Innovation, Creative Thinking, Creative Problem-Solving, Organizational Structure, Business Modeling, Talent Management, Ideation, Self-Awareness, Initiative and Leadership, User Research, Organizational Effectiveness, Consumer Behaviour, Intellectual Property, Entrepreneurship, Technology Strategies, Business Strategy, Leadership
University Certificate · 6 - 12 Months
University of London
Bachelor of Science in Business Administration
Skills you'll gain: Process Design, Global Marketing, Consumer Behaviour, Statistical Analysis, Organizational Change, Integrated Marketing Communications, Advertising, Innovation, Mergers & Acquisitions, Supply Chain Management, Training and Development, Virtual Teams, Diversity and Inclusion, Databases, Cost Accounting, International Finance, Research, Branding, Economic Development, Cultural Diversity
Earn a degree
Degree · 1 - 4 Years
University of London
Bachelor of Science in Marketing
Skills you'll gain: Process Design, Global Marketing, Consumer Behaviour, Statistical Analysis, Organizational Change, Integrated Marketing Communications, Advertising, Innovation, Mergers & Acquisitions, Supply Chain Management, Training and Development, Virtual Teams, Diversity and Inclusion, Databases, Cost Accounting, International Finance, Research, Branding, Economic Development, Cultural Diversity
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Global Challenges in Business Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Extract, Transform, Load, Business Strategy, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Accounting Foundations Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Extract, Transform, Load, Business Strategy, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Master of Business Administration (iMBA)
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Extract, Transform, Load, Business Strategy, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Data Collection
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Managerial Economics & Business Analysis Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Extract, Transform, Load, Business Strategy, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
Universidad de los Andes
Analítica de datos: visualización, predicción y toma de decisiones Certificado MasterTrack®
Skills you'll gain: Network Analysis, Data Storytelling, Predictive Modeling, Data Presentation, Marketing Analytics, Cash Flows, Product Marketing, Matplotlib, Financial Data, Financial Statement Analysis, Portfolio Management, Data Cleansing, Advertising, Applied Machine Learning, Statistical Machine Learning, Random Forest Algorithm, Operations Research, Natural Language Processing, Mathematical Modeling, Systems Analysis
Credit offered
Mastertrack · 6 - 12 Months
Pontificia Universidad Católica de Chile
Magíster en Ciencia de Datos
Skills you'll gain: Revenue Management, Data Ethics, Customer Analysis, Descriptive Analytics, FinTech, Database Design, People Analytics, Time Series Analysis and Forecasting, Biostatistics, Predictive Analytics, Statistical Reporting, Unsupervised Learning, Digital Transformation, Deep Learning, Risk Analysis, Bayesian Statistics, Exploratory Data Analysis, Cloud Security, Network Model, Data Visualization
Earn a degree
Degree · 1 - 4 Years