Skills you'll gain: Selling Techniques, Consultative Selling, Retail Sales, Value Propositions, Customer experience improvement, Sales Management, Cross Selling, Customer experience strategy (CX), Customer Insights, Digital Marketing, Consumer Behaviour, Customer Engagement, Brand Management

Skills you'll gain: Data Visualization, HubSpot CRM, Goal Setting, Dashboard, Data-Driven Decision-Making, Business Reporting, Customer Relationship Management (CRM) Software, Sales Management, Key Performance Indicators (KPIs), Business Metrics, Marketing Analytics, Business Strategies, Customer Engagement, Customer Service

Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing Effectiveness, Digital Advertising, Consumer Behaviour, Marketing Analytics, Brand Strategy, Sales Strategy, Customer Engagement, Branding, Data-Driven Decision-Making, Performance Measurement, Community Development, A/B Testing

Skills you'll gain: Google Sheets, Data Sharing, Spreadsheet Software, Analytics, Data Analysis, Big Data, Data Literacy, Google Cloud Platform, Data Import/Export, Data Access, Cloud Computing

Skills you'll gain: Return On Investment, Financial Analysis, Financial Statement Analysis, Financial Statements, Strategic Planning, Business Metrics, Income Statement, Balance Sheet, Financial Accounting

Skills you'll gain: Market Dynamics, Competitive Analysis, Trend Analysis, Market Trend, Cost Control, Market Analysis, Business Economics, Strategic Marketing, Business Strategy, Benchmarking, Corporate Strategy

Skills you'll gain: Presentations, Sales Presentation, User Accounts, Data Sharing, Business Communication, Graphic Design, Marketing

Skills you'll gain: Intellectual Property, Price Negotiation, Entrepreneurship, Financial Modeling, Growth Strategies, Business Valuation, Business Strategies, Product Development, Cost Accounting, Entrepreneurial Finance, New Product Development, Value Propositions, Project Finance, Competitive Analysis, Presentations, Customer Acquisition Management, Fundraising

Skills you'll gain: Customer experience improvement, Customer Service, Goal Setting, Customer Engagement, Customer Retention, Facebook, Customer Relationship Management (CRM) Software, Customer Analysis, Customer Insights, Social Media Campaigns, Google Sheets, Marketing Strategies, Marketing, Purchasing, Communication, Business

Skills you'll gain: Account Management, AI Personalization, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Engagement, Workflow Management, Prompt Engineering, Business Process Automation, Automation, Communication, Customer Insights, Predictive Modeling, Analytics

Skills you'll gain: Service Improvement, Innovation, Design Thinking, Customer experience improvement, Public Administration, Continuous Improvement Process, Technology Strategies, Organizational Change, Digital Transformation, Strategic Thinking, Change Management

Skills you'll gain: Canva (Software), Promotional Strategies, Marketing Design, Marketing Materials, Design, Promotional Materials, Graphic and Visual Design, Product Promotion, Dashboard, Graphic Design, Selling Techniques, Sales