Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Team Management, Communication Strategies

Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking

Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation

Skills you'll gain: Outbound Calls, Operational Efficiency, Customer experience improvement, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Artificial Intelligence, Systems Integration

Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling

Skills you'll gain: Program Management, Communication Planning, Project Documentation, Project Management Software, Workflow Management, Process Flow Diagrams, Program Development, Agile Methodology, Strategic Communication, Process Development

Skills you'll gain: Prompt Engineering, Applicant Tracking Systems, Talent Acquisition, Recruitment, Talent Recruitment, HR Tech, Generative AI, Microsoft Power Automate/Flow, Recruitment Strategies, ChatGPT, Data Ethics, Business Workflow Analysis, Diversity and Inclusion, Job Evaluation, Automation, Interviewing Skills, Business Ethics, Decision Making

Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software

Skills you'll gain: Social Media, Social Media Marketing, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making

Skills you'll gain: Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Facebook, Social Media Marketing, Gmail, Target Audience, Customer Relationship Building, Data Import/Export

Skills you'll gain: Simulation and Simulation Software, Resource Management, Resource Allocation, Call Center Experience, Process Management, Data Analysis, Plot (Graphics), R Programming, Statistical Analysis, Operational Analysis, Statistical Modeling