What is conflict management?

"Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well. There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."

What are typical careers that use conflict management?

"After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case. Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties. Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."

How can online courses help me learn about conflict management?

Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.

What are the benefits of taking an online Conflict Management course?

Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.

What Conflict Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top Conflict Management Courses - Learn Conflict Management Online

Explore the Conflict Management Course Catalog

Status: Free Trial
IBM
IBM Data Management
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Governance, Data Security, Data Migration, Database Design, Data Literacy, Descriptive Statistics, Extract, Transform, Load, Data Mining, Cloud Storage, Data Visualization Software, Data Store, IBM DB2, Data Management, Relational Databases, MySQL, Excel Formulas
4.7
Rating, 4.7 out of 5 stars
17K reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: Free Trial
University of Geneva
Portfolio and Risk Management
Skills you'll gain: Portfolio Management, Risk Management, Business Risk Management, Investment Management, Risk Analysis, Investments, Asset Management, Wealth Management, Financial Market, Finance, Probability Distribution, Market Dynamics, Correlation Analysis
4.7
Rating, 4.7 out of 5 stars
2.4K reviews
Mixed · Course · 1 - 4 Weeks
Status: Free Trial
IBM
Applied Software Engineering Fundamentals
Skills you'll gain: Software Development Life Cycle, Software Architecture, Linux Commands, Unit Testing, Bash (Scripting Language), Shell Script, Git (Version Control System), GitHub, Software Design, Version Control, File Management, Jupyter, Scrum (Software Development), Application Deployment, Collaborative Software, Automation, Flask (Web Framework), Web Scraping, Python Programming, Software Testing
4.6
Rating, 4.6 out of 5 stars
48K reviews
Beginner · Specialization · 3 - 6 Months
Status: Free Trial
IBM
Data Science Fundamentals with Python and SQL
Skills you'll gain: Dashboard, SQL, Descriptive Statistics, Jupyter, Statistical Analysis, Data Analysis, Probability Distribution, Pandas (Python Package), Data Visualization Software, Statistics, Data Visualization, Web Scraping, Relational Databases, Stored Procedure, Databases, Computer Programming Tools, Automation, Data Science, GitHub, Python Programming
Build toward a degree
4.6
Rating, 4.6 out of 5 stars
71K reviews
Beginner · Specialization · 3 - 6 Months
Status: Free Trial
Status: AI skills
IBM
IBM Data Engineering
Skills you'll gain: NoSQL, Data Warehousing, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, SQL, IBM Cognos Analytics, MySQL, Apache Spark, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Data Store, Jupyter, Generative AI, Professional Networking
Build toward a degree
4.6
Rating, 4.6 out of 5 stars
58K reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: Free Trial
University of Pennsylvania
Operations Analytics
Skills you'll gain: Business Analytics, Descriptive Analytics, Predictive Analytics, Analytics, Demand Planning, Data-Driven Decision-Making, Operational Analysis, Business Operations, Risk Analysis, Forecasting, Operations Management, Simulation and Simulation Software, Process Optimization, Decision Making, Decision Tree Learning, Spreadsheet Software, Microsoft Excel, Probability Distribution
4.7
Rating, 4.7 out of 5 stars
5.1K reviews
Mixed · Course · 1 - 4 Weeks
Vanderbilt University
Data Management for Clinical Research
Skills you'll gain: Clinical Data Management, Data Capture, Clinical Research, Data Management, Data Collection, Data Sharing, Data Strategy, Data Quality, Data Integrity, Data Validation, Regulatory Compliance
4.7
Rating, 4.7 out of 5 stars
1.8K reviews
Beginner · Course · 1 - 3 Months
Status: Free Trial
SkillUp EdTech
Product Management Certification
Skills you'll gain: New Product Development, Product Management, Product Development, Innovation, Product Lifecycle Management, Product Roadmaps, Product Planning, Product Strategy, Project Management Life Cycle, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Business Development, Agile Product Development, Product Requirements, Commercialization, Business Planning, Go To Market Strategy, Agile Methodology
4.6
Rating, 4.6 out of 5 stars
393 reviews
Beginner · Specialization · 3 - 6 Months
Status: New
Status: Free Trial
IBM
IBM Relational Database Administrator
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, SQL, Database Administration, MySQL, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Data Transformation, Data Store, IBM DB2, Jupyter, Generative AI
4.6
Rating, 4.6 out of 5 stars
58K reviews
Intermediate · Professional Certificate · 3 - 6 Months
Status: Free Trial
IBM
Introduction to Data Science
Skills you'll gain: SQL, Jupyter, Data Literacy, Data Mining, Peer Review, Data Modeling, Relational Databases, Stored Procedure, Databases, Data Science, Big Data, Computer Programming Tools, Query Languages, Data Cleansing, GitHub, Business Analysis, Cloud Computing, Data Analysis, Digital Transformation, R Programming
Build toward a degree
4.6
Rating, 4.6 out of 5 stars
99K reviews
Beginner · Specialization · 3 - 6 Months
Status: Free Trial
University of California, Irvine
Project Management: The Basics for Success
Skills you'll gain: Project Controls, Team Leadership, Project Planning, Team Performance Management, Team Building, Project Management, Project Management Life Cycle, Project Schedules, Performance Reporting, Management Reporting, Stakeholder Management, Communication
4.6
Rating, 4.6 out of 5 stars
11K reviews
Mixed · Course · 1 - 4 Weeks
Status: Free Trial
University of Virginia Darden School Foundation
IBM & Darden Digital Strategy
Skills you'll gain: Strategic Thinking, Digital Transformation, Business Strategy, Cloud Computing Architecture, Competitive Analysis, Cloud Services, Large Language Modeling, Artificial Intelligence, Business Transformation, Cloud Security, Cloud Technologies, Cloud Infrastructure, Big Data, Cloud Platforms, Data Analysis, Statistical Analysis, Cloud Hosting, Generative AI, Product Lifecycle Management, Business Technologies
4.7
Rating, 4.7 out of 5 stars
45K reviews
Beginner · Specialization · 3 - 6 Months