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Results for "customer and client support"
Rice University
Skills you'll gain: Statistical Hypothesis Testing, Microsoft Excel, Pivot Tables And Charts, Regression Analysis, Descriptive Statistics, Probability & Statistics, Graphing, Spreadsheet Software, Probability Distribution, Business Analytics, Statistical Analysis, Statistical Modeling, Excel Formulas, Data Analysis, Data Presentation, Statistics, Business Analysis, Statistical Methods, Sample Size Determination, Statistical Inference
DeepLearning.AI
Skills you'll gain: Supervised Learning, Jupyter, Scikit Learn (Machine Learning Library), Machine Learning, NumPy, Predictive Modeling, Feature Engineering, Artificial Intelligence, Classification And Regression Tree (CART), Python Programming, Regression Analysis, Unsupervised Learning, Statistical Modeling
DeepLearning.AI
Skills you'll gain: Deep Learning, Artificial Neural Networks, Supervised Learning, Artificial Intelligence, Computer Vision, Machine Learning, Python Programming, Performance Tuning
Skills you'll gain: Software Development Life Cycle, Linux Commands, Unit Testing, Bash (Scripting Language), Shell Script, Git (Version Control System), GitHub, Development Environment, Version Control, File Management, Jupyter, Software Engineering, Software Development Tools, Application Deployment, Collaborative Software, Automation, Flask (Web Framework), Web Scraping, Python Programming, Software Testing
University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity
Skills you'll gain: Dashboard, Data Visualization Software, Plotly, Data Wrangling, Data Visualization, Interactive Data Visualization, Exploratory Data Analysis, Data Cleansing, Jupyter, Matplotlib, Data Analysis, Pandas (Python Package), Data Manipulation, Seaborn, Data Import/Export, Predictive Modeling, Web Scraping, Automation, Data Science, Python Programming
University of Michigan
Skills you'll gain: Talent Management, Team Motivation, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Leadership, People Development, Team Performance Management, Employee Onboarding, Employee Coaching, Conflict Management, Employee Engagement, Interviewing Skills, Persuasive Communication, Leadership, Professional Networking, Business Leadership, Leadership Development
- Status: Free
Università Bocconi
Skills you'll gain: Private Equity, Business Valuation, Entrepreneurial Finance, Capital Markets, Mergers & Acquisitions, Investments, Financial Management, Legal Risk, Tax Laws, Entrepreneurship, Due Diligence, Negotiation, Cash Flows
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Large Language Modeling, Cloud Security, Data Literacy, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Computing, Artificial Intelligence, Generative AI, Cloud Development, Data Ethics, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure As A Service (IaaS), Big Data, Applied Machine Learning, Data Analysis, Data Science
- Status: Free
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills
University of California, Irvine
Skills you'll gain: Grammar, Writing, Proofreading, Editing, Peer Review, English Language
In summary, here are 10 of our most popular customer and client support courses
- Business Statistics and Analysis: Rice University
- Supervised Machine Learning: Regression and Classification : DeepLearning.AI
- Neural Networks and Deep Learning: DeepLearning.AI
- Applied Software Engineering Fundamentals: IBM
- Successful Negotiation: Essential Strategies and Skills: University of Michigan
- Applied Data Science: IBM
- Leading People and Teams: University of Michigan
- Private Equity and Venture Capital: Università Bocconi
- Key Technologies for Business: IBM
- GenAI for Customer Service Representatives: Coursera Instructor Network