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Results for "it service management"
Columbia University
Skills you'll gain: Construction Management, Building Information Modeling, Environment Health And Safety, Construction Estimating, Project Schedules, Lean Methodologies, Work Breakdown Structure, Project Management, Project Management Life Cycle, Contract Management, Project Planning, Project Risk Management, Stakeholder Engagement
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, Agile Software Development, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Team Leadership, Product Improvement, Customer Analysis, Innovation, Analytics, Business Analytics
University of Geneva
Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Business Risk Management, Capital Markets, Risk Analysis, Asset Management, Performance Measurement, Investments, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Equities, Finance, Performance Analysis, Financial Policy, FinTech, Business Ethics
Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Hardware Troubleshooting, Data Storage, Database Software, Operating Systems, Computer Networking, Computer Security Awareness Training, IT Infrastructure
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Customer experience strategy (CX), Human Resources, Organizational Change, Consumer Behaviour, Cross-Functional Collaboration
Skills you'll gain: Network Security, Information Systems Security, Cybersecurity, Encryption, Cyber Attacks, Security Awareness, Data Security, Threat Modeling, Security Management, Security Strategy, Computer Security Awareness Training, Information Assurance, Wireless Networks, Firewall, Malware Protection, Authentications, Authorization (Computing), Technical Support
Skills you'll gain: SQL, Jupyter, Data Literacy, Data Mining, Peer Review, Data Modeling, Relational Databases, Stored Procedure, Databases, Data Science, Big Data, Computer Programming Tools, Query Languages, Data Analysis Software, Data Cleansing, Data Visualization Software, GitHub, Business Analysis, Cloud Computing, Data Analysis
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Marketing, Brand Strategy, Communication Strategies, Marketing Strategy and Techniques, Marketing Communications, Brand Loyalty, Customer experience strategy (CX), Customer Insights, Brand Awareness, Price Negotiation
- Status: Free
Vanderbilt University
Skills you'll gain: Clinical Data Management, Data Capture, Clinical Research, Data Management, Data Collection, Data Sharing, Data Strategy, Data Quality, Data Integrity, Data Validation, Regulatory Compliance
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Collaborative Software, Team Oriented
- Status: Free
University of London
Skills you'll gain: Organizational Change, Leadership and Management, Business Management, Innovation, Change Management, Organizational Structure, Leadership, Personal Development, Decision Making, Goal Setting, Collaboration
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving
In summary, here are 10 of our most popular it service management courses
- Construction Project Management: Columbia University
- Digital Product Management: University of Virginia
- Investment Management: University of Geneva
- Information Technology (IT) Fundamentals for Everyone: IBM
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- IT Security: Defense against the digital dark arts : Google
- Introduction to Data Science: IBM
- Introduction to Marketing: University of Pennsylvania
- Data Management for Clinical Research: Vanderbilt University
- Introduction to CRM with HubSpot: Coursera Project Network