• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      AI Agents in Java with Generative AI

      Skills you'll gain: Generative AI Agents, Java, Agentic systems, Generative AI, OpenAI, ChatGPT, Application Development, Prompt Engineering, Large Language Modeling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      WebSockets Protocol Explained – Master Web Development

      Skills you'll gain: TCP/IP, Network Protocols, Application Programming Interface (API), Ajax, Web Development, General Networking, Web Servers, Web Applications, Javascript, Scalability, Event-Driven Programming, Server Side, Real Time Data, Network Analysis

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Drug Discovery

      Skills you'll gain: Pharmaceuticals, Pharmacology, Clinical Research, Bioinformatics, New Product Development, Medical Science and Research, Regulatory Affairs, Molecular Biology, Market Opportunities, Chemistry

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Claves de la Dirección de Empresas

      Skills you'll gain: Strategic Marketing, Marketing Planning, People Management, Accounting, Accrual Accounting, Financial Statement Analysis, Financial Accounting, Target Market, Financial Data, Marketing, Balance Sheet, Financial Statements, Working Capital, General Accounting, Financial Analysis, Team Management, Organizational Leadership, Team Building, Business, Strategic Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Data Engineering

      Skills you'll gain: Data Store, Extract, Transform, Load, Data Architecture, Data Pipelines, Big Data, Data Warehousing, Data Governance, Apache Hadoop, Relational Databases, Apache Spark, Data Lakes, Databases, SQL, NoSQL, Data Security, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introduction to Data Management

      Skills you'll gain: Data Management, Data Collection, Data Governance, Data Analysis, Information Privacy, Data Quality, Data Storage, Data Security, Data-Driven Decision-Making, Data Architecture, Data Visualization Software, Big Data, Machine Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      96 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Intellectual Property Law

      Skills you'll gain: Intellectual Property, Brand Awareness, Legal Strategy, Brand Management, Asset Protection, Regulation and Legal Compliance, Packaging and Labeling, Asset Management, Law, Regulation, and Compliance, Marketing, Innovation, Case Law, Strategic Thinking, Business Strategy, Business Valuation, Creativity, Legal Risk, Lawsuits, Musical Composition, Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      UNSW Sydney (The University of New South Wales)

      Learning to Teach Online

      Skills you'll gain: Teaching, Education Software and Technology, Planning, End User Training and Support, Technical Communication, Quality Assurance, Innovation, Digital Transformation, Emerging Technologies, Digital Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Data Warehousing for Business Intelligence

      Skills you'll gain: Database Design, Data Warehousing, Relational Databases, Data Visualization, Decision Support Systems, Business Intelligence, Data Modeling, Database Management Systems, Databases, Dashboard, SQL, Business Process Management, Star Schema, Data Governance, Oracle Databases, Data Integration, Data Visualization Software, Performance Measurement, Extract, Transform, Load, Business Analytics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      4.1K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Negotiation, Mediation and Conflict Resolution

      Skills you'll gain: Mediation, Negotiation, Contract Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Relationship Building, Diplomacy, Labor Relations, Interpersonal Communications, Strategic Partnership, Non-Verbal Communication, Overcoming Objections, Leadership, Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Copenhagen

      The Sustainable Development Goals – A global, transdisciplinary vision for the future

      Skills you'll gain: Environment, Environmental Science, Corporate Sustainability, Sustainability Reporting, Environmental Resource Management, Environmental Policy, Research, Systems Thinking, Economics, Policy, and Social Studies, Public Policies, Economic Development, International Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Tools and Techniques for Managing Stress

      Skills you'll gain: Stress Management, Mindfulness, Emotional Intelligence, Resilience, Time Management, Personal Development, Ability To Meet Deadlines, Organizational Skills, Productivity, Multitasking, Prioritization, Mental Health

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer relationship management

    customer relationship management (crm)
    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…878889…781

    In summary, here are 10 of our most popular customer relationship management courses

    • AI Agents in Java with Generative AI: Vanderbilt University
    • WebSockets Protocol Explained – Master Web Development: Packt
    • Drug Discovery : University of California San Diego
    • Claves de la Dirección de Empresas: IESE Business School
    • Introduction to Data Engineering: IBM
    • Introduction to Data Management: Meta
    • Intellectual Property Law: University of Pennsylvania
    • Learning to Teach Online: UNSW Sydney (The University of New South Wales)
    • Data Warehousing for Business Intelligence: University of Colorado System
    • Negotiation, Mediation and Conflict Resolution: ESSEC Business School

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok