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Results for "customer and client support"
Michigan State University
Skills you'll gain: Design Elements And Principles, Photography, Photo Editing, Peer Review, Graphic and Visual Design, Post-Production, Photo/Video Production and Technology, Digital Design, File Management, Adobe Creative Cloud, Creativity, Color Theory, Storytelling, Content Creation, Writing, Information Privacy, Web Design and Development
University of Michigan
Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Software Installation, Development Environment
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Marketing, Brand Strategy, Communication Strategies, Marketing Strategy and Techniques, Marketing Communications, Customer experience strategy (CX), Brand Loyalty, Customer Insights, Brand Awareness, Price Negotiation
DeepLearning.AI
Skills you'll gain: Supervised Learning, Jupyter, Scikit Learn (Machine Learning Library), Machine Learning, NumPy, Predictive Modeling, Feature Engineering, Artificial Intelligence, Classification And Regression Tree (CART), Python Programming, Regression Analysis, Unsupervised Learning, Statistical Modeling
Duke University
Skills you'll gain: Deductive Reasoning, Logical Reasoning, Computational Logic, Probability, Sampling (Statistics), Persuasive Communication, Research, Writing, Statistics, Scientific Methods, Oral Expression, Correlation Analysis, Interpersonal Communications, Interactive Learning, Learning Strategies, Instructional Strategies
- Status: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, Large Language Modeling, ChatGPT, Artificial Intelligence, Product Planning, Commercialization, Product Strategy, Project Management Life Cycle, Data Ethics, OpenAI, Stakeholder Engagement, Artificial Intelligence and Machine Learning (AI/ML), Stakeholder Management
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Balance Sheet, Consumer Behaviour, Human Resource Strategy, Marketing Planning, Peer Review, Analysis
- Status: Free
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
Skills you'll gain: Analytics, Business Analytics, Data Analysis, Microsoft PowerPoint, Data Presentation, Presentations, Excel Formulas, Data-Driven Decision-Making, Dashboard, Data Storytelling, Business Intelligence, Microsoft Excel, Customer Analysis, Data Visualization, Data Visualization Software, Data Literacy, Big Data, Verbal Communication Skills, Data Cleansing, Spreadsheet Software
Skills you'll gain: Large Language Modeling, Artificial Intelligence, Data Literacy, Data Mining, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Information Architecture, Strategic Decision-Making, Enterprise Architecture, Cloud Computing, Data Analysis, Data Science, Deep Learning, Machine Learning, Digital Transformation, Data Strategy, Business Strategy, Business Process Automation
- Status: Free
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis
In summary, here are 10 of our most popular customer and client support courses
- Photography Basics and Beyond: From Smartphone to DSLR: Michigan State University
- Programming for Everybody (Getting Started with Python): University of Michigan
- GenerativeAI for Customer Success: Coursera Instructor Network
- Introduction to Marketing: University of Pennsylvania
- Supervised Machine Learning: Regression and Classification : DeepLearning.AI
- Introduction to Logic and Critical Thinking: Duke University
- IBM AI Product Manager: IBM
- Business Foundations: University of Pennsylvania
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Data Analysis and Presentation Skills: the PwC Approach: PwC