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Results for "service improvement"
Status: Free TrialIllinois Tech
Skills you'll gain: Process Management, Business Process, Process Analysis, Performance Improvement, Process Improvement, Operational Analysis, Business Process Improvement, Business Process Modeling, Operational Excellence, Process Mapping, Quality Improvement, Quality Management, Continuous Improvement Process, Operational Efficiency, Performance Measurement, Return On Investment, Risk Management, Change Management, Project Management, Pareto Chart
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
Status: PreviewBoard Infinity
Skills you'll gain: Statistical Process Controls, Quality Management, Quality Management Systems, Product Quality (QA/QC), ISO 9000 Series, User Feedback, Quality Improvement, Customer experience improvement, Service Improvement, Customer Service, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Capability, Product Improvement, Technical Standard, Customer Insights, Pareto Chart
Status: Free TrialSkills you'll gain: Dashboard, Stakeholder Engagement, Business Intelligence, Extract, Transform, Load, Tableau Software, Data Modeling, Data Pipelines, Database Design, Data Storytelling, Data Warehousing, Stakeholder Communications, Interviewing Skills, Data Visualization, Business Analysis, Data Integration, Business Process, SQL, Data Analysis, Applicant Tracking Systems, Resilience
Status: Free TrialAmazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Data Lakes, AWS Identity and Access Management (IAM), Amazon DynamoDB, Amazon S3, Serverless Computing, Load Balancing, Cloud Computing, Cloud Computing Architecture, Cloud Solutions, Cloud Storage, Data Architecture, Solution Architecture, Hybrid Cloud Computing, Data Infrastructure, Scalability, User Accounts, Data Engineering, Amazon Elastic Compute Cloud
What brings you to Coursera today?
Status: NewStatus: Free TrialGoogle
Skills you'll gain: Prompt Engineering, Generative AI, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Workforce Development, Applied Machine Learning, Business Solutions, Organizational Strategy, Business Process Automation, Social Studies, Innovation, Data Collection, Automation, Data Security, Human Machine Interfaces, Forecasting, Emerging Technologies, Analysis, Critical Thinking
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
Status: Free TrialGeorgia Institute of Technology
Skills you'll gain: Interpersonal Communications, Presentations, Business Writing, Telephone Skills, Cultural Diversity, Business Correspondence, Verbal Communication Skills, Public Speaking, Cultural Sensitivity, Social Skills, Communication, Business Communication, Constructive Feedback, Interviewing Skills, Concision, Writing, Vocabulary, Professional Development, Grammar, English Language
Status: Free TrialSkills you'll gain: MLOps (Machine Learning Operations), Feature Engineering, Generative AI, Tensorflow, Google Cloud Platform, Keras (Neural Network Library), CI/CD, Apache Airflow, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Continuous Integration, Data Governance, Data Pipelines, Dataflow, Kubernetes, Systems Architecture, Systems Design, Cloud Computing Architecture, Cloud Computing, Machine Learning
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Finance, Process Improvement, Capital Budgeting, Return On Investment, Go To Market Strategy, Accrual Accounting, Financial Reporting, Product Development, Financial Accounting, Marketing Strategies, Branding, Marketing, Human Capital, Decision Making, Corporate Finance
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Network Routing, Network Monitoring, Routing Protocols, Network Switches, TCP/IP, Virtual Local Area Network (VLAN), Wide Area Networks, Network Troubleshooting, Interoperability, Network Administration, Network Protocols, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, Network Analysis, IT Infrastructure, Configuration Management
In summary, here are 10 of our most popular service improvement courses
- Operations and Process Management: Illinois Tech
- Introduction to Customer Service: CVS Health
- Customer Service Fundamentals: Knowledge Accelerators
- Quality Improvement and Management: Board Infinity
- Google Business Intelligence: Google
- AWS Cloud Solutions Architect: Amazon Web Services
- Google AI Essentials: Google
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Improve Your English Communication Skills: Georgia Institute of Technology
- Preparing for Google Cloud Certification: Machine Learning Engineer: Google Cloud
