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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Global Supply Chain Management

      Skills you'll gain: Supply Chain, Supply Chain Management, Supply Chain Planning, Supply Management, Materials Management, Inventory Management System, Strategic Decision-Making, Corporate Sustainability, Supplier Relationship Management, Customer Demand Planning, Strategic Partnership, Business Strategy, Governance, Business Technologies, Forecasting, Risk Mitigation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Master Data Storytelling for B2B & B2C Sales

      Skills you'll gain: Data Storytelling, Data Visualization, Sales Strategy, Sales Presentation, Storytelling, Sales, B2B Sales, Business Marketing, Data Visualization Software, Customer Insights, Customer Analysis, Data Analysis, Customer Relationship Management (CRM) Software, Trend Analysis, HubSpot CRM

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      F

      Fundação Instituto de Administração

      Executivo de Vendas, Vendas Consultivas e Prospecção

      Skills you'll gain: Sales Strategy, Consultative Selling, Sales Process, Selling Techniques, Sales Presentation, Customer Relationship Management, Solution Selling, Prospecting and Qualification, Value Propositions, Overcoming Objections, Needs Assessment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Adobe

      Digital Marketing

      Skills you'll gain: Promotional Strategies, Marketing Strategy and Techniques, Digital Marketing, Marketing, Target Audience, Lead Generation, Marketing Automation, Customer Relationship Management, Advertising, Customer Acquisition Management, Content Creation, AI Personalization, A/B Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Operaciones de ventas de Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Gestión del canal de distribución y retailing

      Skills you'll gain: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      441 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Customer Success: Conociendo al cliente

      Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Global Impact: Cross-Cultural Management

      Skills you'll gain: Virtual Teams, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Team Management, Teamwork, Negotiation, Communication Strategies, Leadership and Management, Diversity Awareness, Conflict Management, Business Leadership, Leadership, Communication, Non-Verbal Communication

      Build toward a degree

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Multichannel Marketing - Email, Content and Mobile Marketing

      Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Customer Retention, HubSpot CRM, Marketing Strategies, Web Content, Paid media, Content Creation, Marketing Automation, Newsletters, Marketing, Digital Marketing, Growth Strategies, A/B Testing, Customer Relationship Management, Customer Acquisition Management, Target Audience, UI/UX Strategy, Campaign Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      HubSpot: Working with a ticketing system

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Getting Started with ProfitBooks

      Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Accounting Software, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Tax, Small Business Accounting, Accounting, Cloud Security, Payroll

      4.5
      Rating, 4.5 out of 5 stars
      ·
      76 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Crea, crece y administra grupos de Facebook

      Skills you'll gain: Facebook, Social Media, Social Media Management, Drive Engagement, Social Media Marketing, People Management, Marketing Analytics, Rapport Building, Growth Strategies, Organizational Skills

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular crm courses

    • Global Supply Chain Management: Fundação Instituto de Administração
    • Master Data Storytelling for B2B & B2C Sales : Starweaver
    • Executivo de Vendas, Vendas Consultivas e Prospecção: Fundação Instituto de Administração
    • Digital Marketing: Adobe
    • Operaciones de ventas de Salesforce: Salesforce
    • Gestión del canal de distribución y retailing : IE Business School
    • Customer Success: Conociendo al cliente: Universidades Anáhuac
    • Global Impact: Cross-Cultural Management: University of Illinois Urbana-Champaign
    • Multichannel Marketing - Email, Content and Mobile Marketing: Simplilearn
    • HubSpot: Working with a ticketing system : Coursera Project Network

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