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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Operaciones de ventas de Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Gestión del canal de distribución y retailing

      Skills you'll gain: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      441 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Customer Success: Conociendo al cliente

      Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Multichannel Marketing - Email, Content and Mobile Marketing

      Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Customer Retention, HubSpot CRM, Marketing Strategies, Web Content, Paid media, Content Creation, Marketing Automation, Newsletters, Marketing, Digital Marketing, Growth Strategies, A/B Testing, Customer Relationship Management, Customer Acquisition Management, Target Audience, UI/UX Strategy, Campaign Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      HubSpot: Working with a ticketing system

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Global Impact: Cross-Cultural Management

      Skills you'll gain: Virtual Teams, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Team Management, Teamwork, Negotiation, Communication Strategies, Leadership and Management, Diversity Awareness, Conflict Management, Business Leadership, Leadership, Communication, Non-Verbal Communication

      Build toward a degree

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Getting Started with ProfitBooks

      Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Accounting Software, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Tax, Small Business Accounting, Accounting, Cloud Security, Payroll

      4.5
      Rating, 4.5 out of 5 stars
      ·
      76 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Crea, crece y administra grupos de Facebook

      Skills you'll gain: Facebook, Social Media, Social Media Management, Drive Engagement, Social Media Marketing, People Management, Marketing Analytics, Rapport Building, Growth Strategies, Organizational Skills

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      Empathy and Data in Risk Management

      Skills you'll gain: Risk Management, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Operational Risk, Risk Control, Data Visualization, Tableau Software, Data Visualization Software, Empathy, Cybersecurity, Data-Driven Decision-Making, Dashboard, Heat Maps, Diversity Equity and Inclusion Initiatives, Persuasive Communication, Communication, Algorithms

      Build toward a degree

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      UiPath

      UI Automation and Selectors

      Skills you'll gain: User Interface (UI), UI Components, Test Automation, Automation, Robotic Process Automation, Excel Macros, Business Process Automation, Scripting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Sales Fundamentals

      Skills you'll gain: Lead Generation, Value Propositions, Sales Process, Sales Management, Branding, Social Media Content, Property Management, Customer Relationship Management, Communication, Real Estate, Customer experience strategy (CX), Relationship Building, Professional Networking

      4.9
      Rating, 4.9 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Representante de desarrollo de ventas de Salesforce

      Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Social Skills, Interpersonal Communications, Productivity, Technical Sales, Interviewing Skills, Salesforce, Storytelling

      3.8
      Rating, 3.8 out of 5 stars
      ·
      25 reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    In summary, here are 10 of our most popular crm courses

    • Operaciones de ventas de Salesforce: Salesforce
    • Gestión del canal de distribución y retailing : IE Business School
    • Customer Success: Conociendo al cliente: Universidades Anáhuac
    • Multichannel Marketing - Email, Content and Mobile Marketing: Simplilearn
    • HubSpot: Working with a ticketing system : Coursera Project Network
    • Global Impact: Cross-Cultural Management: University of Illinois Urbana-Champaign
    • Getting Started with ProfitBooks : Coursera Project Network
    • Crea, crece y administra grupos de Facebook: Coursera Project Network
    • Empathy and Data in Risk Management: University of Illinois Urbana-Champaign
    • UI Automation and Selectors: UiPath

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