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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Marketing & Cross Industry Growth

      Skills you'll gain: Global Marketing, Business-To-Consumer, Business Marketing, Peer Review, Hospitality Management, Brand Management, Marketing, Hospitality, Strategic Marketing, Branding, B2B Sales, Innovation, Growth Strategies, Marketing Strategies, Personalized Service, Consumer Behaviour, Revenue Management, Market Opportunities, Product Marketing, Digital Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Goodwill® Career Coach and Navigator

      Skills you'll gain: Constructive Feedback, Employee Onboarding, Ethical Standards And Conduct, Talent Pipelining, Professional Development, Stakeholder Engagement, Client Services, Virtual Teams, Diversity and Inclusion, Coaching, Recruitment, Conflict Management, Professional Networking, Customer Relationship Management, Relationship Building, Interviewing Skills, Goal Setting, Communication, Client Support, Recruitment Strategies

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      413 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      CRISC: Certified in Risk and Information Systems Control

      Skills you'll gain: Management Reporting, Project Risk Management, Continuous Monitoring, Computer Security Awareness Training, Risk Modeling, Threat Detection, Penetration Testing, Cyber Security Assessment, Compliance Management, Technology Strategies, Data Management, Regulatory Compliance, Governance Risk Management and Compliance, Business Reporting, Governance, Key Performance Indicators (KPIs), Information Technology, Performance Measurement, Disaster Recovery, Artificial Intelligence

      4.9
      Rating, 4.9 out of 5 stars
      ·
      30 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      IT Systems Design and Analysis 

      Skills you'll gain: Systems Design, Systems Analysis, Business Systems Analysis, Risk Management, Digital Transformation, Database Design, IT Management, Data Modeling, Systems Architecture, Process Design, Business Analysis, Business Technologies, Process Flow Diagrams, Information Technology, Business Process Modeling, Prototyping, Computer Science, Product Lifecycle Management, Agile Methodology, Business Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Transformation

      Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Design Thinking, Growth Strategies, Business Technologies, Business Strategy, Corporate Strategy, Innovation, Emerging Technologies, Business Process Management, Change Management, Competitive Analysis, Internet Of Things, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Leading the Modern Day Business

      Skills you'll gain: Design Thinking, Digital Transformation, Product Management, Business Transformation, New Product Development, Innovation, Ideation, Product Lifecycle Management, Product Development, Technology Strategies, Product Improvement, Product Roadmaps, IT Management, Customer Engagement, Creative Problem-Solving, Prototyping, Business Strategy, Marketing, Leadership and Management, Storytelling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      21K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Keller Williams Real Estate Agent

      Skills you'll gain: Lead Generation, Real Estate Sales, Real Estate Transactions, Client Services, Communication, Sales Prospecting, Customer experience improvement, Customer Relationship Management, Sales Process, Value Propositions, Real Estate, Market Data, Calendar Management, Database Management, Customer Relationship Building, Administrative Support, Budget Management, Contract Negotiation, Goal Setting, Interpersonal Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      170 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      FAIR Institute

      Cyber Risk Management for Executives

      Skills you'll gain: Cyber Risk, Cyber Governance, Risk Appetite, Risk Management, Risk Analysis, Cyber Security Strategy, Risk Modeling, Enterprise Risk Management (ERM), Cybersecurity, Cyber Security Assessment, Governance Risk Management and Compliance, Business Risk Management, Risk Control, Security Awareness, Stakeholder Communications, Business Communication, Vulnerability Assessments, Technical Communication, Financial Analysis, Regulatory Requirements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Business Process Modelling

      Skills you'll gain: Business Analysis, Business Workflow Analysis, Process Management, Workflow Management, Project Scoping, Process Improvement, Service Design, Stakeholder Engagement, System Design and Implementation, Stakeholder Communications, Business Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      95 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Construction Management Fundamentals

      Skills you'll gain: Construction Management, Construction Estimating, Contract Management, Project Controls, Construction Engineering, Cost Estimation, Construction, Project Risk Management, Project Performance, Project Schedules, Commercial Construction, Project Management, Environmental Engineering, Building Design, Project Implementation, Cost Control, Organizational Leadership, Continuous Quality Improvement (CQI), Strategic Planning, Leadership Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      76 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Data Analytics Methods for Marketing

      Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing, Marketing Strategies, Customer Analysis, Target Audience, Marketing Channel, Return On Investment, Advertising, A/B Testing, Customer Relationship Management, Sales Process, Business Metrics, Data Analysis, Regression Analysis, Forecasting, Statistical Methods

      4.7
      Rating, 4.7 out of 5 stars
      ·
      275 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Marketing, Communication, and PR

      Skills you'll gain: Marketing and Public Relations, Integrated Marketing Communications, Public Relations, Communication Planning, Marketing Communications, Storytelling, Media and Communications, Strategic Communication, Target Audience, Media Strategy, Digital Media Strategy, Performance Analysis, Campaign Management, Performance Measurement, Content Creation, Ethical Standards And Conduct, Generative AI Agents

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular crm courses

    • International Marketing & Cross Industry Growth: Yonsei University
    • Goodwill® Career Coach and Navigator: Goodwill Industries International
    • CRISC: Certified in Risk and Information Systems Control: Packt
    • IT Systems Design and Analysis : SkillUp EdTech
    • Digital Transformation: University of Virginia
    • Leading the Modern Day Business: University of Virginia
    • Keller Williams Real Estate Agent: Keller Williams
    • Cyber Risk Management for Executives: FAIR Institute
    • Business Process Modelling: Starweaver
    • Construction Management Fundamentals: University of Maryland, College Park

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