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Results for "inbound calls"
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Active Listening, Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Non-Verbal Communication, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Sales, Empathy, Business Communication, Rapport Building, Technical Communication, Communication, Communication Strategies, Marketing Communications
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Program Development, Customer experience improvement, Customer Insights, Workflow Management, Automation, Content Creation, IBM Cloud, Image Analysis, Virtual Environment, Business Ethics
Status: Free TrialVanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Calendar Management, Organizational Skills, Gmail, Generative AI, Artificial Intelligence, Large Language Modeling, HubSpot CRM, Business Process Automation, Email Marketing, Google Sheets, Workflow Management, Google Workspace, Data Integration, Automation, Creative Thinking, Ingenuity, Brainstorming
Status: Free TrialGoogle Cloud
Skills you'll gain: Storytelling, Video Production, Workflow Management, Photo/Video Production and Technology, Prompt Engineering, Video Editing, Google Workspace, Productivity Software, Google Sheets, Gmail, Generative AI, Project Planning, Multimedia, Media Production, Spreadsheet Software, Operational Efficiency, Writing, Collaboration, Business Communication, Project Management
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
Status: Free TrialThe Hong Kong University of Science and Technology
Skills you'll gain: Business Writing, Sales Presentation, Business Correspondence, Interviewing Skills, Business Communication, Business Ethics, Data Visualization, English Language, Oral Expression, Presentations, Target Audience, Report Writing, Writing, Business Analysis, Analysis, Communication Strategies, Verbal Communication Skills, Intercultural Competence, Public Speaking, Communication
What brings you to Coursera today?
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Border Gateway Protocol, Routing Protocols, Network Routing, TCP/IP, Network Routers, General Networking, Network Planning And Design, Scalability
Status: NewCoursera Instructor Network
Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Marketing Automation, HubSpot CRM, Personalized Service, Content Performance Analysis, Workflow Management, Customer Engagement, Customer Relationship Management (CRM) Software, Business Process Automation, Campaign Management, Automation, Analytics
Status: NewSkills you'll gain: Incident Response, Computer Security Incident Management, Vulnerability Management, Security Information and Event Management (SIEM), Cyber Operations, Event Monitoring, Cyber Threat Hunting, Intrusion Detection and Prevention, Cyber Threat Intelligence, Enterprise Security, Threat Detection, Data Loss Prevention, Security Controls, Network Security, Network Monitoring
Status: Free TrialGeorgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
Status: NewStatus: Free TrialSkills you'll gain: Applicant Tracking Systems, Personal Development, Content Development and Management, LinkedIn, Recruitment, Professional Development, Self-Awareness, Goal Setting, Writing and Editing, Concision, Keyword Research, Editing, Marketing, Organizational Skills
Pontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, Literacy, English Language, Greeting Customers, Vocabulary, Verbal Communication Skills, Business Correspondence, Business Communication, Grammar, Scheduling
In summary, here are 10 of our most popular inbound calls courses
- Global Business Communication:Â Starweaver
- Generative AI for Customer Support:Â IBM
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Gemini for Google Workspace:Â Google Cloud
- CVS Health Call Center Customer Service:Â CVS Health
- Business English for Non-Native Speakers:Â The Hong Kong University of Science and Technology
- Providing Customers Internet Connectivity using BGP :Â Cisco Learning and Certifications
- GenAI for Inside Sales: Crafting Effective Outreach:Â Coursera Instructor Network
- Into the Trenches: Security Operations Center :Â EC-Council
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology
