Compétences que vous acquerrez: Communication, Vente incitative, Professionnalisme, Service client, Connaissance des produits, Traitement des transactions, Renforcement des relations avec les clients, Gestion des conflits, Accueillir les clients, Entreprise, Compétences en matière de communication verbale, Engagement des clients, Gestion du temps, Empathie, Réseaux Sociaux, Techniques de désescalade, Vente croisée, Opérations des magasins de détail, Ventes au détail

Compétences que vous acquerrez: Network Engineering, Wireless Networks, Network Security, General Networking, Network Architecture, Computer Networking, Network Infrastructure, Mobile Security, Network Protocols, Telecommunications, OSI Models, Cryptography, Digital Communications, Dataflow, Authentications, Encryption

Compétences que vous acquerrez: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis

Compétences que vous acquerrez: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation

Compétences que vous acquerrez: Promotional Strategies, Marketing Strategy and Techniques, Digital Marketing, Marketing, Target Audience, Lead Generation, Marketing Automation, Customer Relationship Management, Advertising, Customer Acquisition Management, Content Creation, AI Personalization, A/B Testing

Compétences que vous acquerrez: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

Compétences que vous acquerrez: Derivatives, Portfolio Management, Capital Markets, Financial Systems, Financial Market, Credit Risk, Risk Management, Investments, Equities, Financial Regulation, Market Liquidity, Financial Policy, Risk Analysis, Financial Analysis, Securities Trading, Financial Services, Financial Trading, Market Data, Financial Management, Wealth Management

Compétences que vous acquerrez: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Compétences que vous acquerrez: Diversité culturelle, Opportunités de marché, Business, Sensibilité culturelle, Structure organisationnelle, Gestion et planification des ressources humaines, Stratégies de marketing, Commerce de détail, Ventes B2B, Marketing mondial, Marché cible

Compétences que vous acquerrez: Examen par les pairs, Analyse concurrentielle, Étude de Marché, Exécution du plan, Stratégie et techniques de marketing, Marketing stratégique, Comportement du consommateur, Business, Analyse de la clientèle, Gestion du marketing, Analyse du marché, Marketing des produits, Planification du marketing, Gestion de l'accueil, Efficacité du marketing, Marché cible

Compétences que vous acquerrez: Publicité en ligne, Annonces Google, Publicité, Éthique des affaires, Planification des médias, Publicité contextuelle, Campagnes publicitaires, Stratégie des médias numériques, Médias payants, Public cible, Stratégie de contenu, Publicité numérique, Communication marketing

Compétences que vous acquerrez: IBM Cloud, ChatGPT, Self Service Technologies, Business Process Automation, Application Deployment, Artificial Intelligence, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Text Mining, Natural Language Processing