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Learner Reviews & Feedback for Communication in the 21st Century Workplace by University of California, Irvine

4.5
stars
3,859 ratings

About the Course

The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds. By the end of this course, you will be able to: 1.Identify your own communication style 2. Describe methods to increase effective communication 3. Discuss how changing demographics affect workplace communication 4. Differentiate between the five working generations and their communication preferences 5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid 6. Discuss effective techniques for communicating with a diverse workforce 7. Implement a flexing communication strategy to better communicate with one’s workplace team...

Top reviews

UK

Apr 27, 2020

The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"

KV

Dec 2, 2020

I learned new strategies to effectively communicate with peers, direct reports, and executives. This same strategy I can also use in communicating with other people besides the people you work with.

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551 - 575 of 791 Reviews for Communication in the 21st Century Workplace

By هيفاء ج م ا ه ج م ا

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Aug 30, 2023

جيد

By Kumar T

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Feb 13, 2023

wow

By DR. J C

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Sep 14, 2020

nil

By 劉少華

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Aug 6, 2024

感謝

By Belinda Christie

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Oct 25, 2023

NA

By AMAL S A B A S A B

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Oct 9, 2023

👍

By Moulay A E T

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Sep 30, 2023

ok

By SAMI F N A

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Sep 18, 2023

😍

By SAMAH E S A S E S A

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Sep 13, 2023

👍

By Tri W P

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Apr 4, 2021

ok

By Andy B

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Apr 4, 2016

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By HAYFAH S B S A H S B S A

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Sep 11, 2023

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By FARIDAH A A A F A A A

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Sep 1, 2023

ن

By Shannon B

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Jul 25, 2023

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By Abla S K A K ( D - G A K

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Sep 1, 2022

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By Katherine M V G

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Mar 29, 2022

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By Anindya B

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Aug 25, 2021

By Rahulkumar S

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Jun 14, 2021

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By Motilall M

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Jan 24, 2021

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By Omar A

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Oct 12, 2020

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By Pont P C

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May 23, 2020

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By Moein k

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Apr 10, 2020

i

By Adnan A A

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Dec 2, 2018

^

By Sonia S

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Aug 13, 2018

v

By Stella K

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Jan 21, 2021

The content of the course was great, the lectures were brief and to the point. I really liked the positive vibes of the main instructor and that we got the chance to see other significant speakers that discussed some important aspects of business communication.

Unfortunately, regarding the resources some links are no longer available. For example, in Week 1 in Resources for Working with and Managing a Virtual Team the 3-part blog series of "Cornell University study on virtual teams" are no longer available. Also, in the same week the link "for a fun infographic on sayings to keep a virtual team together" has expired. Regarding the Required Readings in Module 2 "The Power of In Person" directs us to another irrelevant link. Last but not least, the quizzes were a bit harder than usual. It is very disappointing that in case of wrong answer there is no feedback, especially when it is one of the courses that you have only one chance every 8 hours.