LearnKartS
Essential Skills for First-Time Managers Specialization
LearnKartS

Essential Skills for First-Time Managers Specialization

Accelerate Your Career as a First-Time Manager. Learn to lead teams, handle tough conversations, manage time, and build emotional intelligence.

LearnKartS

Instructor: LearnKartS

Included with Coursera Plus

Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Communicate effectively, confidently, and professionally in all mediums

  • Negotiate successfully even while under pressure or with limited authority

  • Gain confidence as a new boss by learning practical leadership and communication skills

  • Develop resilience and handle workplace stress to maintain productivity under pressure

Details to know

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Taught in English
Recently updated!

June 2025

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Specialization - 11 course series

What you'll learn

  • Understand the fundamentals and importance of workplace ethics

  • Master ethical decision-making techniques, such as Potter Box and PLUS

  • Foster a respectful and inclusive work environment

  • Navigate workplace challenges with professionalism and inclusivity

Skills you'll gain

Category: Compliance Management
Category: Culture Transformation

What you'll learn

  • Express ideas clearly in verbal and written communication

  • Adapt your communication to any audience or situation

  • Overcome communication barriers with confidence

  • Strengthen trust through active and empathetic listening

Skills you'll gain

Category: Non-Verbal Communication
Category: Communication
Category: Verbal Communication Skills
Category: Emotional Intelligence
Category: Professionalism
Category: Communication Strategies
Category: Active Listening
Category: Oral Expression
Category: Business Communication
Category: Interpersonal Communications
Category: Teamwork
Category: Empathy
Category: Business Correspondence
Category: Adaptability
Category: Virtual Teams
Category: Persuasive Communication
Category: Influencing
Category: Public Speaking
Email Etiquette

Email Etiquette

Course 34 hours

What you'll learn

  • Craft professional and effective email communications suited for workplace scenarios

  • Maintain clarity, correct tone, and etiquette in various types of messages

  • Use clear subject lines, bullet points, and structured formatting

  • Respond promptly, escalate issues professionally, and apply reply best practices

Skills you'll gain

Category: Communication
Category: Scheduling
Category: Gmail
Category: Microsoft Outlook
Category: Editing
Category: ChatGPT
Category: Business Communication
Time Management Skills

Time Management Skills

Course 43 hours

What you'll learn

  • Set realistic goals and meet deadlines with confidence

  • Minimize distractions to maximize daily productivity

  • Prioritize tasks to achieve more in less time

  • Balance work and life without feeling overwhelmed

Skills you'll gain

Category: Time Management
Category: Prioritization
Category: Organizational Skills
Category: Planning
Category: Productivity
Category: Goal Setting
Category: Decision Making
Category: Scheduling
Category: Strategic Prioritization
Category: Team Management

What you'll learn

  • Understand POSH regulations, legal obligations, and organizational compliance

  • Identify and address workplace misconduct, harassment, and gender insensitivity

  • Promote awareness, inclusivity, and safe workplace behavior through training

Skills you'll gain

Category: Investigation
Category: Diversity and Inclusion
Category: Compliance Training
Category: Law, Regulation, and Compliance
Category: Business Ethics
Category: Safety Culture
Category: Safety Training
Category: Human Resource Policies
Category: Ethical Standards And Conduct

What you'll learn

  • Recognize and manage your emotions in difficult scenarios

  • Use emotional intelligence to navigate challenges effectively

  • Build a stronger bond that boosts collaboration

  • Read and respond to others with empathy and accuracy

Skills you'll gain

Category: Emotional Intelligence
Category: Conflict Management
Category: Self-Awareness
Category: Empathy
Category: Leadership
Category: Interpersonal Communications
Category: Stress Management
Category: Professional Development
Category: Self-Motivation
Category: Personal Development
Category: Leadership Development
Category: Employee Engagement
Category: Social Skills
Category: Collaboration
Category: Resilience
Category: Communication
Category: Adaptability
Category: Relationship Building

What you'll learn

  • Work seamlessly with diverse teams to achieve goals

  • Build trust and rapport with colleagues and stakeholders

  • Resolve challenges without losing team trust

  • Contribute effectively in both virtual and in-person settings

Skills you'll gain

Category: Emotional Intelligence
Category: Conflict Management
Category: Empathy
Category: Collaboration
Category: Active Listening
Category: Team Building
Category: Team Motivation
Category: Teamwork
Category: Diversity and Inclusion
Category: Safety Culture
Category: Team Leadership
Category: Constructive Feedback
Category: Relationship Building
Category: Employee Engagement
Category: Trustworthiness

What you'll learn

  • Build resilience to handle high-pressure situations

  • Maintain focus, energy, and emotional balance

  • Identify what’s really causing your stress and fix it

  • Use practical techniques to stay calm under pressure

Skills you'll gain

Category: Stress Management
Category: Resilience
Category: De-escalation Techniques
Category: Crisis Management
Category: Personal Development
Category: Team Building
Category: Empathy
Category: Self-Awareness
Category: Time Management
Category: Composure
Category: Occupational Safety And Health
Category: Mindfulness
Category: Conflict Management
Category: Emotional Intelligence

What you'll learn

  • Spot early signs of conflict before they escalate

  • Apply proven techniques to resolve disputes quickly

  • Keep relationships strong even in disagreement

  • Turn conflicts into opportunities for better collaboration

Skills you'll gain

Category: Conflict Management
Category: Leadership
Category: Emotional Intelligence
Category: De-escalation Techniques
Category: Communication
Category: Active Listening
Category: Empathy
Category: Negotiation
Category: Collaboration
Category: Teamwork
Negotiation Skills

Negotiation Skills

Course 103 hours

What you'll learn

  • Prepare effectively for successful negotiations

  • Communicate persuasively to achieve win-win outcomes

  • Overcome objections and find common ground

  • Build long-term relationships through trust and respect

Skills you'll gain

Category: Negotiation
Category: Active Listening
Category: Composure
Category: Non-Verbal Communication
Category: Contract Negotiation
Category: Business Communication
Category: Persuasive Communication
Category: Trustworthiness
Category: Price Negotiation
Category: Adaptability
Category: Collaboration
Category: Communication
Category: Conflict Management
Category: Rapport Building
Category: Influencing
Category: Leadership
Category: Relationship Building
Category: Tactfulness

What you'll learn

  • Understand the importance of team diversity and inclusive collaboration

  • Build a workplace where everyone feels respected and heard

  • Identify and address unconscious bias effectively

  • Encourage fairness, equity, and respect in professional contexts

Skills you'll gain

Category: Diversity and Inclusion
Category: Diversity Awareness
Category: Diversity Equity and Inclusion Initiatives
Category: Performance Review
Category: Leadership
Category: Cultural Responsiveness
Category: Accountability
Category: Decision Making
Category: Auditing
Category: Cultural Diversity
Category: Innovation

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Instructor

LearnKartS
88 Courses97,971 learners

Offered by

LearnKartS

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